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Technician II - Pharmacy Outpatient/Ambulatory: West O/P Pharmacy

Company: Memorial Healthcare System
Location: Hollywood
Posted on: September 3, 2020

Job Description:

Job Description: Summary: Provides distributive pharmacy services, assistance and support in the Retail Pharmacy. Serves as a trainer and mentor to staff. Detailed responsibilities: --- Receives and reviews customers' prescriptions. May assist Pharmacist with orders when requested. --- Process prescriptions, prepares, labels, documents and distributes prescriptions to customers including point of sale. --- Fills/Refills and maintains automated dispensing systems. --- Provides PAP assistance and other customer service functions by answers phones, insurance verifications, and performing clerical/administrative duties as necessary or assigned. Competencies and skills: Essential: --- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct. --- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience. --- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals. --- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth. --- BILLING: Processes accurate payor claims to ensure timely reimbursement. --- INSURANCE VERIFICATION: Verifies and enters insurance information and authorization/referral requirements. --- MEDICATION DISPENSING: Follows defined policies and procedures when dispensing medications. --- ACCURACY: Completes work assignments within established quality and/or quantity standards. --- PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers" Education: Essential: --- High School Diploma or Equivalent Credentials: Essential: --- Certified Pharmacy Technician --- Registered Pharmacy Technician - FL Other information: Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: 1 year experience. Working conditions: Essential: --- Bending and Stooping 80.00% --- Climbing 60.00% --- Keyboard Entry 80.00% --- Kneeling 60.00% --- Lifting or Carrying 0 - 25 lbs Non-Patient 80.00% --- Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient 80.00% --- Pushing or Pulling 0 - 25 lbs Non-Patient 80.00% --- Pushing or Pulling 26 - 75 lbs Non-Patient 80.00% --- Reaching 80.00% --- Repetitive Movement Hand/Arm 80.00% --- Running 40.00% --- Sitting 80.00% --- Squatting 60.00% --- Standing 80.00% --- Walking 80.00% --- Audible Speech 80.00% --- Hearing Acuity 80.00% --- Depth Perception 80.00% --- Distinguish Color 80.00% --- Seeing - Far 80.00% --- Seeing - Near 80.00% --- Bio hazardous Waste 40.00% --- Biological Hazards - Respiratory 40.00% --- Biological Hazards - Skin or Ingestion 40.00% --- Communicable Diseases and/or Pathogens 40.00% --- Cytotoxic Chemicals 60.00% --- Dust 60.00% --- Hazardous Medication 60.00% --- Latex 40.00% --- Computer Monitor 80.00% --- Domestic Animals 40.00% --- Fire Risk 40.00% --- Moving Mechanical Parts 80.00% --- Needles/Sharp Objects 40.00% --- Potential Electric Shock 40.00% --- Potential for Physical Assault 60.00% --- Wet or Slippery Surfaces 60.00% Organizational Profile: Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region. Memorial Hospital West's many respected specialty programs include: --- Medical and Surgical Services --- Adult and Pediatric Emergency Departments --- Memorial Cardiac and Vascular Institute --- Memorial Cancer Institute --- Blood and Marrow Transplant Program, including Broward County's first adult inpatient autologous transplant unit --- Memorial Neuroscience Institute --- Memorial Rehabilitation Institute --- Bariatric/Weight-Loss Surgery Program --- The Family Birthplace --- Women's Services Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation's 100 Top Hospitals in 2013 and 2014 - and the hospital has been consistently recognized by The Leapfrog Group with an "A" Ranking for Patient Safety. Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this class

Keywords: Memorial Healthcare System, Hollywood , Technician II - Pharmacy Outpatient/Ambulatory: West O/P Pharmacy, Professions , Hollywood, Florida

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