Registrar Advisor
Company: Adtalem Global Education
Location: Miramar
Posted on: November 18, 2023
Job Description:
Company Description About American University of the Caribbean
School of Medicine
American University of the Caribbean School of Medicine (AUC), an
Adtalem Global Education institution, is committed to training
tomorrow's physicians through international learning experiences, a
diverse learning community, and an emphasis on social
accountability and engagement. AUC is one of the most established
medical schools in the Caribbean and focuses on community
collaboration to benefit the health and well-being of the local
communities, while enhancing the student learning experience. With
campuses located in Sint Maarten and the United Kingdom, AUC has
graduated more than 7,500 students and is accredited by the
Accreditation Commission on Colleges of Medicine.
Visit aucmed.edu for more information, and follow on Twitter,
Instagram, Facebook, and LinkedIn. Job Description Location: Remote
- South Florida
The Registrar Advisor is responsible for counseling students
regarding University policies and procedures related to enrollment,
records and registration, grades, USMLE registration and
processing, graduation and providing excellent customer service to
internal and external customers. Also responsible for processing a
high volume of student information through the Banner student
information system and RightNow CRM. All of these responsibilities
require a high degree of accuracy and attention to detail and a
moderate level of independent judgment and discretion.
Responsibilities
- Answers phone calls and responds to and resolves incidents
utilizing various proprietary software such as a student
information system, imaging systems, customer relationship
management software or other related software (e.g. Banner,
Salesforce, ImageNow, DocuSign).
- Counsels' students regarding University policies and procedures
regarding enrollment, records and registration and provides
excellent customer service.
- Performs degree audits, which involves the review of a
student's academic records to ensure that the student has met all
requirements for the degree. Tracks degree audit status and updates
student's record in Banner when degree is awarded.
- Communicates with student regarding the status of graduation
application and degree audit and counsels them regarding any
outstanding requirements or issues. Receives, processes and mails
diplomas to students.
- Grades Medical Clinical evaluations as they are received from
affiliate and non-affiliate hospitals and posts the grades in
Banner and other associated software/student information
system.
- Analyzes affiliate transcripts and evaluations for students and
posts courses and grades in Banner.
- Processes reinstatement applications, leaves of absences,
dismissals and withdrawals in Banner, which involves interpreting
and applying University policies and communicating decisions to
students.
- Updates Medical & Clinical students' statuses in Banner per
weekly and periodic reports and sends proactive notifications to
students regarding status changes.
- Enters NBME Comprehensive Exam and USMLE Step scores in Banner
as they are received.
- Processes ECFMG Form for Medical Clinical students and
certifies them on EMSWP.
- Participates in bi-monthly enrollment reporting process.
- Analyzes data from Banner and other sources and reports current
and historical enrollment information on a student-by-student
basis. Requires a high degree of attention to detail and
accuracy.
- Processes student letters of intent and mails them to third
parties per students' requests.
- Calculates and tracks student grade point averages and class
ranks and they move into the Clinical curriculum.
- Processes transcripts for Medical and Clinical students as
necessary.
- Registers students in Banner.
- Completes other projects and duties as assigned by the
Associate Registrar and/or University Registrar.
- Performs other duties as assigned
- Complies with all policies and standards Qualifications
- Bachelor's Degree Required
- 1 Minimum of years of customer service experience Required
and
- Higher education experience, preferably in an enrollment or
records setting (Registrar or Admissions), Preferred
- Familiarity with Registrar best practices related to degree
auditing and other records and registration policies and procedures
a plus.
- Strong verbal and written communication skills, problem-solving
skills, attention to detail and accuracy are a must.
- Ability to make decisions independently and work with minimal
supervision.
- Must be a quick learner in a fast-paced office
environment.
- Strong customer service skills required.
- Strong computer skills, including experience with MS Office and
database applications.
- Knowledge of student information systems, preferably Banner, a
plus. Additional Information In support of the pay transparency
laws enacted across the country, the expected pay range for this
position is between $16.65 and $27.36 per hour. Actual pay will be
adjusted based on job-related factors permitted by law, such as
experience and training; geographic location; licensure and
certifications; market factors; departmental budgets; and
responsibility. Our Talent Acquisition Team will be happy to answer
any questions you may have, and we look forward to learning more
about your salary requirements. The position qualifies for the
below benefits.
Adtalem offers a robust suite of benefits including:
- Health, dental, vision, life and disability insurance
- 401k Retirement Program + 6% employer match
- 15 Days of Paid Vacation Days each Calendar Year
- 12 Paid Holidays + 2 floating holidays
For more information related to our benefits please visit:
https://careers.adtalem.com/benefits.
We are proud to be an EEO employer M/F/D/V. At Adtalem, we welcome
everyone and have a strong commitment towards diversity and
inclusion. We encourage our Colleagues to be their true authentic
selves and support laws that prohibit discrimination everywhere we
do business. We also maintain a drug-free workplace.
Keywords: Adtalem Global Education, Hollywood , Registrar Advisor, Other , Miramar, Florida
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