Senior CX Performance Analytics Specialist
Company: VirtualVocations
Location: Hollywood
Posted on: September 14, 2023
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Job Description:
A company is looking for a Senior CX Performance Analytics
Specialist.
Key Responsibilities:
Gather and analyze employee performance data to identify trends and
patterns
Provide actionable feedback to stakeholders to shape future
training programs
Monitor and report on employee performance metrics to drive focus
and outcomes
Qualifications:
5+ years of experience in data analytics or related role
Certification in Analytics, Data Science, Customer Experience, or
Learning and Development preferred
Strong data visualization and reporting skills
Ability to draw conclusions and make strategic recommendations
based on data
Foundational understanding of customer experience operations and
learning & development
Keywords: VirtualVocations, Hollywood , Senior CX Performance Analytics Specialist, Other , Hollywood, Florida
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