Mortgage Loan Officer Assistant

Company: Highlands Residential Mortgage
Location: Miramar
Posted on: May 28, 2023

Job Description:

We are looking for an Experienced and skilled Mortgage Loan Officer Assistant to join a top-producing team. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, please submit an application today!

Responsibilities:

Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service
Screen and make calls, book appointments and provide administrative support as needed
Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator


Qualifications:
--- Bilingual - English & Spanish Required.
--- Minimum 2 years experience in Mortgage Banking.
--- Knowledge of Encompass or other LOS software.
--- Experience with DU/LP, Credit Reports, Income Calculations, Underwriting Guidelines, and Self-Employed Borrowers.
--- Must be detail-oriented, able to multi-task efficiently, and communicate effectively.
--- Proficient with Microsoft Office and CRMs.
--- High School diploma or equivalent required.

About Company:
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.

We have the vision to be the world's most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners while fulfilling the American Dream of homeownership.

Keywords: Highlands Residential Mortgage, Hollywood , Mortgage Loan Officer Assistant, Other , Miramar, Florida