* IT - systems Administrator II
Company: Seminole Gaming
Location: Hollywood
Posted on: March 17, 2023
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Job Description:
Overview
About Seminole Hard Rock Hotel & Casino Hollywood
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino
resort of Hard Rock International, owned by the Seminole Tribe of
Florida. This world-renowned entertainment, gaming and hospitality
destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New
offerings include 638 upscale guestrooms in the first-ever Guitar
Hotel, 168 luxury guestrooms and unique swim-up suites in the
adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino
Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel
for a combined room count of 1,271 throughout the resort.
Additional amenities include the lush, "Bora Bora" style lagoon
with private cabanas and butler service; a 42,000 square-foot Rock
Spa & Salon; a 13.5-acre recreational water experience for
swimming, kayaking and paddle boarding; 19 dining outlets and 20
bars and lounges; an expansive gaming floor with 3,100 slots, 195
table games and a 45-table poker room; 120,000 square feet of
premier meeting and convention space including a 38,000
square-foot, carpeted exhibition hall; and a 26,000 square-foot
retail promenade. The highly anticipated Hard Rock Live
entertainment venue with a 7,000-person capacity, will showcase
A-list entertainers, comedy acts, Broadway performances, sporting
events and live broadcast productions. The integrated resort is
located on 87 acres of the Hollywood Seminole Reservation along
State Road 7 (U.S. Highway 441), and is 10 minutes from Fort
Lauderdale/Hollywood International Airport and 30 minutes from
downtown Miami and Miami International Airport. For more
information, visit us online at www.seminolehardrockhollywood.com,
call 800-937-0010 or follow us: Facebook:
SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram:
@HardRockHolly.
Benefits & Perks:
We offer rockin' benefits that include Medical, Dental, Vision &
Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &
much more! Please visit http://www.gotoworkhappy.com/benefits to
see our full list of benefits!
Responsibilities
Under the direction of the IT Director, the incumbent will provide
technical assistance, support and advice to hotel and casino staff
using computers and computer peripherals. He/she will troubleshoot
and diagnose issues as reported by staff, gather data to identify
staff needs and then use that information to identify, interpret
and evaluate system requirements. He/she will also assist other IT
staff to prepare and conduct user training in the proper use of new
hardware and software as it is introduced. The incumbent will
coordinate with equipment vendors and service providers for
maintenance and services provided for in-equipment and service
support agreements through the departmental License and Security
Administrator. He/she will act in a Supervisory role for the
Systems Administration Team.
Essential Job Functions:
* Exhibit conduct in accordance with all Gaming Commission
Regulations and Seminole Tribe of Florida departmental policies and
procedures.
* Receive, configure, install and support computer hardware and
peripherals in a networked environment.
* Troubleshoot, diagnose and repair hardware and software issues
for users in their workspace.
* Assist the Network Administrator and other IT staff in the
roll-out of network, operating system and software upgrades and
patches as those requirements arise.
* Use common hand tools, diagnostic and predictive software and
tools to perform routine maintenance and upgrades on computers,
peripherals and server hardware and appliances.
* Manage replacement spares through repair or Dealer RMA programs
to insure maximum hardware availability and minimum down-time
related to maintenance issues.
* Maintain statistical and maintenance data on the remediation of
issues with supported hardware and appliances.
* Lift and carry 30 pounds frequently during a shift.
* Perform other departmental duties as may be required by
Management.
* Perform administrative tasks as may be required by local and
corporate policy.
* Responsible for maintaining a clean, safe and hazard free work
environment.
* Supervise Systems Administrators in scheduling, training,
coaching, mentoring, evaluating and disciplining.
* Demonstrate a commitment to ensuring responsible gaming and
responsible alcohol service by discreetly notifying appropriate
managers of concerns and observations.
* Demonstrate actions and behaviors that reinforce the Company's
Mission and Values of Communication, Integrity, Fun, Respect,
Accountability, Passion and Dedication.
* Ensure prompt and discreet notification to managers and/or the
Ethics Hotline of any observation of illegal acts or internal
ethics violations.
* Perform other duties as assigned
Qualifications
A Bachelor's Degree in a computer related discipline is preferred.
Equivalent technical training and certification may be considered.
Four (4) years of experience managing a computer hardware support
and maintenance team, as well as, performing as a member of that
team is also preferred. Prefer candidate possess MCSE certification
and VMWare certification.
Work Environment:
* While performing the duties of this job, the employee is
frequently required to stand; walk; use hands to finger, handle, or
feel; reach with hands and arms, talk or hear; and taste or smell.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close,
distance, color, and peripheral vision, depth perception and
ability to adjust focus.
* The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
* The Casino environment is hectic, fast-paced and often crowded
and noisy. May be exposed to casino related environmental factors
including, but not limited to, second hand smoke, excessive noise
and constant exposure to general public.
* Must be able to communicate effectively with guests in English,
specific to position duties and responsibilities.
Closing:
The Tribal Council gives preference in all of its employment
practices to Native Americans. First preference in hiring,
training, promoting and in all other aspects of employment is given
to members of the Seminole Tribe who meet the job requirements.
Second preference is given to members of other federally recognized
Native American Tribes who meet the job requirements.
As part of Seminole Gaming's employment process, final candidates
will be required to obtain gaming licensure by completing a
background check with Seminole Gaming Compliance and Regulations,
prior to an offer being extended. These background checks may
include, but are not limited to:
* Credit Check
* Criminal Background Check
* Drug Screen
#ProfHotJobs
Disclaimer While this is intended to be an accurate reflection of
the current job, management reserves the right to revise the
current job or to require that other or different tasks be
performed when circumstances change, (e.g. emergencies, changes in
personnel, workload, rush jobs or technical developments).
Keywords: Seminole Gaming, Hollywood , * IT - systems Administrator II, Other , Hollywood, Florida
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