tier 1 customer support bilingual (spanish)
Company: Randstad
Location: Hollywood
Posted on: March 17, 2023
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Job Description:
tier 1 customer support bilingual (spanish).
+ hollywood , florida
+ posted february 15, 2023
**job details**
summary
+ $17 - $18 per hour
+ temp to perm
+ high school
+ category office and administrative support occupations
+ referenceAB_4177235
job details
Ready to start an exciting career as soon as possible? Look no
further! Hiring for a bilingual Customer Service Rep! Must be
fluent in Spanish to . There are two main targets for this
position: one is to obtain further Customer Satisfaction, the other
is to enhance the efficiency in each task by adding knowledge and
expertise of individuals. A well-balanced approach for these two
targets is expected. In addition, this position communicates with
our customers (Automotive, Industrial and OEM) in the language of
their choice (English and/or Spanish) in order to convert inquiries
into orders. Responds to their requirements by making any necessary
product interchanges and by offering price and delivery information
for a combination of products. Coordinates communication between
Sales, Engineering, and other departments.
salary: $17 - $18 per hour
shift: First
work hours: 8 AM - 5 PM
education: High` School
Responsibilities
Responsibilities
+ Checks inventories in NLA stock and in other warehouses around
the world, if necessary, and coordinates shipments from these
warehouses in order to satisfy the customer's orders(s).
+ Reviews, processes and changes orders accordingly by effective
utilization of RAS, MISTRAL and other systems.
+ Prepares proforma invoices and obtains customer's approval prior
to shipment, transmits customer's approved orders to warehouse for
picking and packing, issues inspection and insurance documentation
for shipments, in an expeditious manner.
+ Recommends to the Sr. CSR the purchase products.
+ Capability to recognize and identify customers' problems and the
authority to either solve them immediately, or pass to supervisor
for rectification.
+ On a daily basis, updates necessary reports, maintains and
updates files.
+ Possesses knowledge of appropriate trade practices, customs and
laws of the countries in the Latin American area.
The essential functions of this role include:
+ working in a smoke free environment
Skills
+ Excel (1 year of experience is required)
+ Microsoft Office (1 year of experience is required)
+ Spanish (1 year of experience is required)
+ English (1 year of experience is required)
+ Follow-up
+ Basic Computer Skills
+ Customer Service (1 year of experience is required)
+ Client Service
+ Customer support
Qualifications
+ Years of experience: 1 year
+ Experience level: Experienced
Randstad is a world leader in matching great people with great
companies. Our experienced agents will listen carefully to your
employment needs and then work diligently to match your skills and
qualifications to the right job and company. Whether you're looking
for temporary, temporary-to-permanent or permanent opportunities,
no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual
Orientation, Gender Identity, National Origin, Age, Genetic
Information, Disability, Protected Veteran Status, or any other
legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure
that our hiring and interview process meets the needs of all
applicants. If you require a reasonable accommodation to make your
application or interview experience a great one, please contact
HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several
factors including the candidate's education, work experience, work
location, specific job duties, certifications, etc. In addition,
Randstad offers a comprehensive benefits package, including health,
an incentive and recognition program, and 401K contribution (all
benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be
required by Randstad's client or applicable federal mandate,
subject to approved medical or religious accommodations. Carefully
review the job posting for details on vaccine/testing requirements
or ask your Randstad representative for more information.
**get in touch**
we are here to help you with your questions.
SA
**shamari anderson**
+ shamari.anderson@randstadusa.com
Keywords: Randstad, Hollywood , tier 1 customer support bilingual (spanish), Other , Hollywood, Florida
Click
here to apply!
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