tier 1 customer support bilingual (spanish)

Company: Randstad
Location: Hollywood
Posted on: March 17, 2023

Job Description:

tier 1 customer support bilingual (spanish).

+ hollywood , florida

+ posted february 15, 2023

**job details**

summary

+ $17 - $18 per hour

+ temp to perm

+ high school

+ category office and administrative support occupations

+ referenceAB_4177235

job details

Ready to start an exciting career as soon as possible? Look no further! Hiring for a bilingual Customer Service Rep! Must be fluent in Spanish to . There are two main targets for this position: one is to obtain further Customer Satisfaction, the other is to enhance the efficiency in each task by adding knowledge and expertise of individuals. A well-balanced approach for these two targets is expected. In addition, this position communicates with our customers (Automotive, Industrial and OEM) in the language of their choice (English and/or Spanish) in order to convert inquiries into orders. Responds to their requirements by making any necessary product interchanges and by offering price and delivery information for a combination of products. Coordinates communication between Sales, Engineering, and other departments.

salary: $17 - $18 per hour

shift: First

work hours: 8 AM - 5 PM

education: High` School

Responsibilities

Responsibilities

+ Checks inventories in NLA stock and in other warehouses around the world, if necessary, and coordinates shipments from these warehouses in order to satisfy the customer's orders(s).

+ Reviews, processes and changes orders accordingly by effective utilization of RAS, MISTRAL and other systems.

+ Prepares proforma invoices and obtains customer's approval prior to shipment, transmits customer's approved orders to warehouse for picking and packing, issues inspection and insurance documentation for shipments, in an expeditious manner.

+ Recommends to the Sr. CSR the purchase products.

+ Capability to recognize and identify customers' problems and the authority to either solve them immediately, or pass to supervisor for rectification.

+ On a daily basis, updates necessary reports, maintains and updates files.

+ Possesses knowledge of appropriate trade practices, customs and laws of the countries in the Latin American area.

The essential functions of this role include:

+ working in a smoke free environment

Skills

+ Excel (1 year of experience is required)

+ Microsoft Office (1 year of experience is required)

+ Spanish (1 year of experience is required)

+ English (1 year of experience is required)

+ Follow-up

+ Basic Computer Skills

+ Customer Service (1 year of experience is required)

+ Client Service

+ Customer support

Qualifications

+ Years of experience: 1 year

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

**get in touch**

we are here to help you with your questions.

SA

**shamari anderson**

+ shamari.anderson@randstadusa.com

Keywords: Randstad, Hollywood , tier 1 customer support bilingual (spanish), Other , Hollywood, Florida