E-Commerce Digital Specialist

Company: Lloyd Connect
Location: Miramar
Posted on: January 26, 2023

Job Description:

Shopify plus, UX and UI experience all requiredLeading online retailer operating in major markets including UK, AU & US.Attractive salary & commission. Professional dev. & career progression on offer.Shopify plus, UX and UI experience all requiredLeading online retailer operating in major markets including UK, AU & US.Attractive salary & commission. Professional dev. & career progression on offer.We are growing FAST. That's because we have a disruptive proposition, managed and run by tech, telecoms and E-commerce experts who want to strip out all the costly middleware and offer a slick, seamless tech service to customers around the world.That means we're fast-paced, energetic, never standing still. And so are all our people. They love a fun environment where everyone is motivated to generate real value to the business and where attitude is key. We offer great training and career development opportunities, along with flexible working arrangements and a fully open, diverse and equal opportunity working environment.As the E-commerce Conversion Specialist you will be responsible for owning a significant part of the customer journey. You will be creating and articulating a conversion-oriented strategy and roadmap with elevated shopping experiences driven by qualitative and quantitative customer insights while balancing revenue opportunities and development complexity.The key responsibilities are:In collaboration with UX/Design, development, marketing and customer success teams - lead the ideation, technical development, launch and optimization of new E-commerce website features, landing pages and experiences (live chat, product surveys, FAQ, etc). Propose new solutions to help with customer flows and product selection.Support and project manage back office and technical projects (inventory management and quality control tools, speed optimization, etc.).Assist with website merchandising, product uploads, updates and feeds.Leveraging web analytics, customer data and competitive analysis - provide key insights for driving growth, innovation, and strategic direction.Continuously iterate and optimize features post-launch (including A/B tests), and measure impact.Stay on top of rapidly changing E-commerce/digital environment including trends, systems, best practices and understanding of both consumer and customer behaviors.Oversee international website launches and E-commerce technical setup in new regions according to international expansion and go-to-market plans.To be successful you will be experienced in consumer-facing digital product management, with an understanding of design and shipping features for E-commerce experiences. You will have strong communication and analytical skills, and expertise in partnering effectively with cross-functional teams. You will also have a strong track record on website management and conversion optimization, ideally with multiple storefronts/international expansion. Previous experience working directly with or managing UX/UI and dev teams is essential, as is a willingness to learn new concepts at a fast pace. You will also have exposure to working with Shopify (Plus), Figma, Google Analytics or similar. A working knowledge of Channel Advisor will be highly valued!Jenny LloydDirector of Connections/Founderjenny@lloydconnect.com.au

Keywords: Lloyd Connect, Hollywood , E-Commerce Digital Specialist, Other , Miramar, Florida