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Client Support Specialist

Company: BetterNOI
Location: Hollywood
Posted on: November 13, 2022

Job Description:

At BetterNOI, we help multifamily owners and operators throughout the U.S. achieve a better Net Operating Income (NOI) for their properties and portfolios, one recommendation at a time. We offer data-rich tools that drive financially savvy solutions, help to reduce multifamily property losses, increase revenue, and inform actionable changes that increase our customers' NOI. We are the trusted solution for thousands of owners and property managers, totaling more than 1.4 Million units in all markets across the U.S. Our products continue to represent the best apartment industry alternatives.We are seeking to fill a Customer Support Specialist position. The Specialist is responsible for working with our clients to ensure they are satisfied with and educated about our products that they use.*ESSENTIAL RESPONSIBILITIES** Responding to clients in a timely manner via incoming call, email or chat.* Identifying client needs and helping them use specific features, such as our website, online applications, background reports, etc.* Collaborating with other teams regarding applicant status.* Other duties as assigned.*DESIRED QUALIFICATIONS/EXPERIENCE** 1yr+ experience in similar field, preferred* Ability to adapt to changing priorities, processes and procedures effectively* Ability to multitask effectively* Ability to communicate effectively with others* Basic knowledge of computers, including an understanding of Gmail and G-Suite* Basic typing skills and proficiency in proper spelling/grammar* Excellent telephone skills* *Work hours - Mon-Fri 9 am to 5:30 pm (Two paid 15 min breaks and a 30 min unpaid lunch included)** *$16.00 per hour** *Office location: Miramar, FL 33027**BENEFITS** Health, vision and dental insurance* 401 (K) Match* Paid Time Off* Opportunities to grow and develop* We also have a fully stocked break room with company provided snacks and drinks!Job Type: Full-timePay: $16.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to FridayAbility to commute/relocate:* Hollywood, FL 33027: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: BetterNOI, Hollywood , Client Support Specialist, Other , Hollywood, Florida

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