Quality Administrator

Company: QC Laboratories, Inc.
Location: Hollywood
Posted on: June 20, 2022

Job Description:

QC Laboratories, Inc. is a privately owned industrial and commercial Non-Destructive Testing (NDT) Laboratory, incorporated in the State of Florida in 1965 with branches in Hollywood, Florida, and Cincinnati, Ohio. QC Laboratories' expertise is in providing all disciplines of NDT services for aircraft, aerospace, marine, and construction materials. We are seeking a career-minded individual for the position of Quality Administrator, preferably someone who is looking for long-term growth and potential. In addition to the job description below, candidates must possess strong customer service skills, an eye for detail, and the ability to multi-task at a quick pace. Being a team player is a must! SUMMARY: Under Quality Manager's direction, assists and administers the Quality Management system to ensure compliance with certification requirements for both Head Office (Hollywood) and Subsidiary location; and recommends enhancements to Quality Management system, trains staff on ISO/AS9110 standards and reporting requirements; monitors to ensure data and document control requirements are met; prepares, plans, reports; and performs related duties as assigned. Job Requirements:QUALIFICATIONS: Associates degree in Business Administration - Two to four years demonstrated experience in a corporate environment Maintains and updates the Quality Manuals and Procedures (QSP) to current revisions of ISO9001 and AS9100 standards Coordinates activities required by QCL certification program, including preparing required documentation, submitting applications and coordinating annual reviews and technical revisions to internal manuals Reviews drafts of new and updated Manuals for conformance with customer, regulatory, state and federal requirements Works with QCL staff to resolve process and other issues applicable Monitors revisions and additions to certification and regulatory requirements for impacts on QMS requirements Drafts new provisions to meet requirements or coordinates drafting by others Compiles existing and/or develops new QA reports for management Coordinates preparation for onsite audits by customers and regulatory agencies Monitors QCL corrective action reporting system Ensures all reporting requirements have been met, including reports have been entered in the system, investigations have been sufficient to accurately determine root causes, and appropriate corrective action has been taken Verifies documentation is compliant and full traceability is present to meet data integrity standards Verifies processes have been followed to ensure that discrepancies, identified root causes and corrective actions taken are fully visible to all levels of management Ensures periodic audits and assessments of inspection methods and processes are performed by approved auditors, down to a detailed level to verify compliance with the laboratory QA manual, applicable procedures and all certification and regulatory requirements Documents and is responsible for all reporting all Customer Satisfaction survey data and Analysis of data regarding turnaround time, warranty returns and customer complaints Must be detail oriented Strong communication and interpersonal skills, both written and verbal Self-motivated, able to multi-task, and detail-oriented Strong organizational, analytical, problem-solving, and decision-making skills Must be able to learn procedures quickly and be a team player Able to maintain a professional demeanor and a polished professional appearance Must possess the willingness to assist where needed to ensure the company meets its goals and objectives on time Ability to balance multiple tasks simultaneously and effectively Background checks and Drug Screenings will be completed on all candidates considered for hire. - - DUTIES AND RESPONSIBILITIES: Reports to the General Manager Provides technical support to ensure a high performance, customer service-oriented work environment which supports achieving company, objectives, and values Proofreads and checks typed and other materials for accuracy, completeness, and compliance with standards, policies, and procedures Provides information and handles issues that may require sensitivity and the use of sound independent judgment Response to requests for information and complaints refers matters to appropriate Management Staff and/or takes or recommends action to resolve the request or complaint Acts as liaison in coordinating matters between the management staff, customers, and regulators Provides backup support for other office staff Assist in other tasks as required PREFERRED: Aerospace and government/regulatory agencies knowledge - - PHYSICAL DEMANDS AND WORK ENVIRONMENT: Frequently required to sit, walk, or stand Frequently required to lift/push/carry items up to 25 pounds such as reams of paper and office supplies WHY QC LABORATORIES: We offer a comprehensive compensation and benefits package and the tools you will need to be successful, including: Medical, dental, and vision plans Paid holiday, sick and vacation Paid life insurance 401(K) retirement plan

Keywords: QC Laboratories, Inc., Hollywood , Quality Administrator, Other , Hollywood, Florida