Chief Of Staff

Company: Atento
Location: Miramar
Posted on: May 13, 2022

Job Description:

ATENTO is a Multinational company that provides Consulting, BPO, and Contact Center services, with a presence in more than 13 countries, and is recognized as one of the 25 best in the world, according to the Great Place to Work Ranking.

Job Summary:
The Chief of staff will work closely with our executive team. From day one, the chief of staff will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.
Duties and Responsibilities:
Collaborating with executive team members to determine and prioritize business strategies
Managing the Chief Executive's schedule, scheduling meetings and planning travel
Providing department leaders with recommendations and consultation to improve teamwork
Planning, coordinating and keeping contents of a meeting focused
Determining key performance indicators and how to measure team performance
Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning
Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities
Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects
Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
Performs other related duties as assigned

Skills and Qualifications
Master's degree in Business Administration or similar field
7+ years in a business or executive management role
Proven experience organizing and directing multiple teams and departments
Excellent communicator in written and verbal form
Extremely versatile, dedicated to efficient productivity
Experience planning and leading strategic initiatives
Preferred Qualifications
Experience with data analysis
Experience with budget management
Consulting experience with a focus on operations management
Proven success in a project coordination role
Nimble business mind with a focus on developing creative solutions
Strong project reporting skills, with a focus on interdepartmental communication

Atento is an award-winning global CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Atento, Hollywood , Chief Of Staff, Other , Miramar, Florida