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FT-Fulfillment Team Lead-Day - Pembroke Pines

Company: lowes
Location: Hollywood
Posted on: January 12, 2022

Job Description:

b"What You Will Do All Lowexe2x80x99s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:xe2x80xa2 Picking and checking merchandise for customer pickup, delivery, and installer pickup.xe2x80xa2 Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.xe2x80xa2 Engaging in safe work practices and encouraging others to do the same.The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders. These orders consist of online, pick up later, delivery, install and pro. As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates. This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking Forxe2x80xa2 Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.xe2x80xa2 Requires morning, afternoon and evening availability any day of the week.xe2x80xa2 Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.xe2x80xa2 Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualificationsxe2x80xa2 Ability to read, write, and perform basic arithmetic (addition, subtraction).xe2x80xa2 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.xe2x80xa2 6 months experience using common retail technology, such as smart phones and tablets.xe2x80xa2 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.xe2x80xa2 Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualificationsxe2x80xa2 6 months experience working in any department at a Lowexe2x80x99s retail store.xe2x80xa2 6 months of experience in an administrative role processing and filing paperwork including invoices.xe2x80xa2 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.xe2x80xa2 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).nLowexe2x80x99s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law."

Keywords: lowes, Hollywood , FT-Fulfillment Team Lead-Day - Pembroke Pines, Other , Hollywood, Florida

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