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Solution Architect, End User Computing

Company: Southern Glazer's Wine and Spirits, LLC
Location: Miramar
Posted on: May 3, 2021

Job Description:


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Job ID MIR00002025 Date posted 04/28/2021

Job Description

The Solution Architect is responsible for the design of one or more endpoint management solutions within SGWS and works closely with technical teams. They have a balanced mix of technical and business skills and works with an enterprise architect for strategic direction. The individual leads the overall technical vision for endpoint management. The main focus is on the technical decisions made regarding a solution and how the technology design impacts business outcomes. The end user computing engineers uses the information to implement solutions in order to drive a standard user experience across all device platforms.

Duties and Responsibilities

  • Serve as an expert in application development, database design, and/or platform (operating system) efforts, helping project teams comply with enterprise and application development policies, industry regulations, and best practices
  • Work with Enterprise Architects to ensure solutions are in place throughout all IT systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements
  • Expert knowledge in System Center Configuration Manager solutioning, management and security
  • Expert knowledge in MDM solution design, management and security (AirWatch and/or Intune)
  • Expert knowledge of Microsoft platforms (Windows and Active Directory), MacOS and iOS platform
  • Expert knowledge of Microsoft cloud solutions (Azure, Intune, Co-management)
  • Advanced knowledge with components of IT infrastructure including remote access (VPN), remote support tools, laptops, and mobile devices
  • 10 or more years of experience in supporting endpoint management in Microsoft environment (On-prem AD and Azure)
  • Expert Background in Desktop support (SCCM image management, Intune Autopilot, MDM MacOS management)
  • Advanced experience with image creation/maintenance, application packaging and service patching
  • Advanced understanding and awareness of the ITIL Problem management process and procedures
  • Expert knowledge and experience with components of IT infrastructure including remote access (VPN), remote support tools, laptops, and wireless devices
  • Expert experience with SCCM Server management/tuning, distribution point design/maintenance, MDM Cloud design/maintenance
  • Expert knowledge in designing technical documentation to support new and existing architecture
  • Expert ability to understand how to scale existing environments for the future, including ongoing maintenance


Minimum Qualifications

  • Bachelor's Degree or equivalent combination of education and work experience
  • 8 or more years of work experience in IT with experience in solutioning technology solutions to meet business needs
  • Expert knowledge of solution/application development issues, techniques, and implications across one or multiple platforms
  • Broad experience with and exposure to a single platform environment to enable the proper perspective and ability to design an application or infrastructure solution
  • Excellent verbal/written communication skills
  • Strong attention to detail
  • Ability to analyze and solve problems
  • Strong team player who can work across multiple functions and disciplines
  • Significant people and process skills
  • Change Agent with Managerial Courage
  • Coaching
  • Delivers Results
  • Drives Vision & Purpose
  • Executive Presence
  • Influencing
  • Servant Leadership
  • Strategic Mindset
  • Teambuilding/Develops Team
  • Can explain to business leaders a Strong understanding of business' processes in order to create a cohesive vision of a usable product
  • Expert technical knowledge in 1 area of a platform (SAP, Salesforce, Microsoft)

Preferred Qualifications

  • Graduate Degree

Specialized Skills and Technologies

Expert Experience in:

  • Microsoft System Center Configuration Manager
  • Mobile Device Management solutions (AirWatch, Intune, Jamf)
  • On-Premise Active Directory, Azure Active Directory and Cloud Management
  • Microsoft Windows, iOS and MacOS Operating Systems
  • Data Center Infrastructure
  • Microsoft Technologies & Tier 3 Architecture
  • PowerBI, SQL, Powershell, Python languages

Physical Demands:

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Southern Glazer's Wine and Spirits, LLC, Hollywood , Solution Architect, End User Computing, Other , Miramar, Florida

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