This is a work-from-home opportunity but employees will be
expected to travel to the office location periodically for various
business reasons as deemed by the business. Responsible for inbound
telesales of Comcast services to small-to-medium business
* Meet and exceed sales quotas by generating sales from inbound
calls and follow-up with potential customers to sell Comcast
Business Services products or services. * Ensure CRM software is
accurate and up to date on daily basis. * Manage the customer
relationship from initial call, through close to resolve on the
first call or escalate appropriately. * Deliver best-in-class
customer experience and represent Comcast Business Services in a
professional and courteous manner to prospects and customers. *
Keep up-to-date on product knowledge, industry information and
competitive landscape. * Regular, consistent and punctual
attendance. Must be able to work nights and weekends, variable
schedule(s) and overtime as necessary. * Other duties and
responsibilities as assigned.
Employees at all levels are expected to:
* Understand our Operating Principles; make them the guidelines
for how you do your job. * Own the customer experience - think and
act in ways that put our customers first, give them seamless
digital options at every touchpoint, and make them promoters of our
products and services. * Know your stuff - be enthusiastic
learners, users and advocates of our game-changing technology,
products and services, especially our digital tools and
experiences. * Win as a team - make big things happen by working
together and being open to new ideas. * Be an active part of the
Net Promoter System - a way of working that brings more employee
and customer feedback into the company - by joining huddles, making
call backs and helping us elevate opportunities to do better for
our customers. * Drive results and growth. * Respect and promote
inclusion & diversity. * Do what's right for each other, our
customers, investors and our communities.
* This information has been designed to indicate the general
nature and level of work performed by employees in this role. It is
not designed to contain or be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Some High School Coursework
Relevant Work Experience
Base Pay: $14.42
Total Target Compensation (Base Pay plus Targeted Commission):
Our sales compensation programs offer the potential for
significant upside above targeted earnings for those who
overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides
to compensate and recognize employees for their work. Most sales
positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits. We
believe that benefits should connect you to the support you need
when it matters most, and should help you care for those who matter
most. That's why we provide an array of options, expert guidance
and always-on tools, that are personalized to meet the needs of
your reality - to help support you physically, financially and
emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary on our careers
site for more details.