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Customer Service Supervisor

Company: Thrivas
Location: Hollywood
Posted on: May 3, 2021

Job Description:

Family-owned business needs a customer service supervisor as quickly as possible. The customer service supervisor will oversee key team members and ensure that they are providing consumers with a stellar experience. The customer service supervisor will train the new employees on the proper procedures that they will use to conduct tasks such as pinpointing consumer needs, aligning with the consumers, handling conflicts and retaining long-term customers. The starting pay is up to $60,000 per year, depending on experience. Duties and ResponsibilitiesResponding quickly to escalated consumer complaintsTraining, scheduling and correcting customer service teamEnsuring that services meet the requirements of all state regulations Position Requirements2+ years of management or supervisory experienceStrong communication skills and problem solving skills

Keywords: Thrivas, Hollywood , Customer Service Supervisor, Other , Hollywood, Florida

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