HollywoodFLRecruiter Since 2001
the smart solution for Hollywood jobs

Senior Director Field Engagement Operations

Company: Southern Glazer's Wine and Spirits, LLC
Location: Miramar
Posted on: May 3, 2021

Job Description:


Apply Now Apply Now Apply Later

Job ID MIR00002020 Date posted 04/23/2021

Job Description

The Senior Director Field Engagement is responsible for partnering with the Operations teams at the corporate, region, and state level and IT to further develop technology solutions to enable SGWS to scale to meet business demands. Individuals in this role must be able to communicate clearly, listen, build alliances, and achieve desired results using strong business knowledge and acumen. This role will enable the business with technologies for warehouse operations, outbound logistics, and pick/pack/ship technologies. Individuals in this role will work closely with executive leadership teams to align on company strategies, have a vast working knowledge of operations strategies, and have the ability to understand challenges and uncover opportunities.

Duties and Responsibilities

  • Align business and corporate IT strategies for enhanced productivity
  • Maintains and develops strong understanding of functional partner needs and strategic priorities.
  • Mentors, develops, motivates, and coaches teams to work collaboratively and effectively
  • Understand and advocate for Supply Chain needs
  • Communicates with upper-management and internal clients to identify needs and evaluate alternative business solutions.
  • Assist in the requirements gathering for IT initiatives
  • Manages and responds to business-partner feedback to enable continuous improvement.
  • Keeps abreast of technological changes, trends and innovations in the information business applications/systems field and provides technical support and direction.
  • Applies significant knowledge of industry trends, developments, and capabilities to address and improve business capabilities.
  • Understand and communicate IT topics - decisions, status, timing, strategies, etc. across the functional teams and the entire region
  • Educate ETP and business stakeholders on relevant technology capabilities to enable better IT solutions
  • Monitors technology investment, risk, and opportunity while providing clear and consistent communication to Sr. IT leadership.
  • Ensure the smooth adoption of new technologies by the business communities
  • Communicate effectively up and down the organizational hierarchy in IT and business executive leadership.
  • Understanding of warehouse operations
  • Understanding of warehouse technologies
  • Drives process and technology changes throughout the organization in support of business objectives.
  • Ensure needs are in alignment with other corporate processes and regions
  • Facilitate and lead meetings for planning and execution of IT initiatives
  • Lead operations teams in prioritizing business requests
  • Provide guidance to the business on effectively leveraging technology
  • Assist in developing of planning materials for IT initiatives
  • Work with business project managers to ensure successful implementation of business and IT projects in the regions
  • Promote and support IT vision, values, services, and capabilities
  • Works cross functionally across ETP and outside of ETP with key business stakeholders in and outside of SGWS
  • Participates in industry peer groups to understand industry trends and implements and recommends best practice solutions.


Minimum Qualifications

  • Bachelor's degree and formal education in relevant disciplines (Warehouse Operations, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
  • 12+ years of business technology leadership/management role
  • Strong track record of successful appointments in similar roles within IT
  • History of strong client support through technology management
  • Problem Solver
  • Strategic Thinker
  • Builds Strong Teams
  • Excellent presentation and facilitation skills
  • Executive presence
  • Can influence

People Management

  • An inspiring and motivational leader
  • Adapts management style to each member of the team to achieve optimum results
  • Clarifies roles, responsibilities, and expectations clearly
  • Establishes and communicates clear priorities and sense of direction


  • A good listener and collaborator who partners closely others
  • Expresses ideas in a clear, fluent and concise manner to both technical, and non-technical audiences
  • Written and oral arguments are compelling and responsive to the needs of the audience

Leading Change

  • Passionate about current trends and practices and knows when it's the right time to adopt something new
  • Acts as a catalyst to change and stimulates others to change
  • Challenges the status quo and champions new initiatives
  • Develops an effective action plan to implement change and monitors results
  • Recognizes when change is necessary

Strategic Approach

  • Able to stand back from immediate problems to focus on more far reaching ideas
  • Develops a strategic plan to realize the vision
  • Revises and adjusts strategy in light of changing circumstances
  • Takes a long-term view of organizational success
  • Works to clarify long term organizational goals
  • Influence
  • Articulates the key points persuasively
  • Directly and indirectly impacts the decisions/opinions of others
  • Mobilizes people into action
  • Negotiates skillfully
  • Is practical
  • Strong desire to deliver in complex environments
  • Provide leadership to the team with the ability to lead by mapping and defining tactical as well as strategic solutions for the business
  • Has strong creative mind-set and problem-solving ability, passion for innovation
  • Can build high performance teams, is team-focused, and leads from the front
  • Demonstrated ability to size and estimate complex technology projects
  • Demonstrated ability to execute on complex technology projects in uncertain environments
  • Proven track record of driving initiatives to completion in complex environments
  • Able to provide strong leadership in difficult context
  • Measures personal success through impact on business results, and client service
  • Exceptional written, verbal and presentation communication skills
  • Native ability to function in multiple roles simultaneously, and demonstrates key attributes for working at the next level of seniority
  • Demonstrated hands on leadership of large-scale process development / improvement initiatives
  • Track record of coaching and collaborating with Scrum Master(s) to deliver value
  • Experience engaging directly with stakeholders to define mission value, prioritize work and build intellectual capital in Agile techniques
  • Executive presence
  • Ability to build, coach and lead teams with Agile delivery values

Agile Delivery Values

  • Openness - Team and stakeholders agree to be open about all work and challenges
  • Commitment - Personally commit to achieving the goals of the team
  • Respect - Respect your team members to be capable and independent
  • Courage - You have courage to do the right thing and work on tough problems
  • Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Preferred Qualifications

  • Master's Degree
  • Continuous Improvement / Process Management experience (Agile, Six Sigma/LEAN, DMS) including relevant certification
  • Experience in food and beverage, CPG or distribution industry

Specialized Skills and Technologies

  • Warehouse Operations Experience
  • Leading Transformation
  • Warehouse Automation

  • Operations technology experience:
  • Manhattan WMi
  • Conveyor Systems/Wave Control Systems
  • Omnitracs Roadnet/Mobilecast
  • Artificial Intelligence

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Southern Glazer's Wine and Spirits, LLC, Hollywood , Senior Director Field Engagement Operations, Other , Miramar, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Hollywood RSS job feeds