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Clinical Effectiveness Specialist Social Worker, Staff Relief- Flexible, MRHS: Clinical Resource ...

Company: Memorial Healthcare System
Location: Hollywood
Posted on: October 15, 2020

Job Description:

Job Description ; ; Summary: Monitors and manages patient care to promote continuity of care, optimal patient outcomes, patient satisfaction, cost efficiency, and compliance. Ensures that patient care services are delivered in a manner that balances quality of care with efficiency, cost-containment and compliance with regulatory requirements. ; Detailed responsibilities: • Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge. • Monitors patient and family satisfaction. Responds to questions and complaints from patients, family members, and payors regarding care. • Participates in discharge planning including coordinating patient transfers to other facilities and coordinating community resources. Provides discharge education and resource referrals to patients. • May perform chart review to identify actual or potential issues which may include service delivery, patient outcomes and satisfaction, compliance, cost, and/or reimbursement. • May collect and assesses data to identify quality trends or actual sources of risk to patients and employees. Collaborates with multidisciplinary team and committees with respect to quality outcomes. Competencies and skills: Essential: • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct. • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience. • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals. • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth. • ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions. • TEAM WORK: Contributes to fullest potential to achieve team goals. • DISCHARGE PLANNING CLINICAL EFFECTIVENESS: Plans, implements and manages patient discharges and/or transfers. • PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers" • CLINICAL POLICIES AND STANDARDS: Applies knowledge of clinical standards, policies, and procedures relevant to function and organization. ; ; Education: Essential: • Accredited Program ; Credentials: Essential: • BLS Certification • Registered Nurse License Education equivalent experience: Essential: • Graduate of an accredited Registered/Professional Nursing Program or MSW degree ; Other information: Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: None ; ; Working conditions: Essential: • Keyboard Entry ; ; ; 80.00% • Lifting/Carrying Patients 35 Pounds or Greater ; ; ; 40.00% • Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 60.00% • Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 60.00% • Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 60.00% • Reaching ; ; ; 60.00% • Repetitive Movement Hand/Arm ; ; ; 80.00% • Sitting ; ; ; 80.00% • Standing ; ; ; 80.00% • Walking ; ; ; 80.00% • Audible Speech ; ; ; 80.00% • Hearing Acuity ; ; ; 80.00% • Depth Perception ; ; ; 80.00% • Distinguish Color ; ; ; 60.00% • Seeing - Far ; ; ; 80.00% • Seeing - Near ; ; ; 80.00% • Bio hazardous Waste ; ; ; 60.00% • Biological Hazards - Respiratory ; ; ; 60.00% • Biological Hazards - Skin or Ingestion ; ; ; 60.00% • Blood and/or Bodily Fluids ; ; ; 60.00% • Communicable Diseases and/or Pathogens ; ; ; 60.00% • Dust ; ; ; 60.00% • Gas/Vapors/Fumes ; ; ; 60.00% • Hazardous Chemicals ; ; ; 60.00% • Hazardous Medication ; ; ; 40.00% • Latex ; ; ; 60.00% • Computer Monitor ; ; ; 80.00% • Domestic Animals ; ; ; 60.00% • Needles/Sharp Objects ; ; ; 60.00% • Potential for Physical Assault ; ; ; 60.00% • Wet or Slippery Surfaces ; ; ; 60.00% ; ; ; Organizational Profile: Memorial Regional Hospital South is the home of Memorial Rehabilitation Institute and provides a wide range of healthcare services to the South Florida region. With 280 beds and 505 employees, Memorial Regional Hospital South offers compassionate care and services such as: • Memorial Rehabilitation Institute, featuring an 89-bed inpatient program, a comprehensive outpatient program, and more, to get

Keywords: Memorial Healthcare System, Hollywood , Clinical Effectiveness Specialist Social Worker, Staff Relief- Flexible, MRHS: Clinical Resource ..., Other , Hollywood, Florida

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