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Front Desk Agent

Company: Marriott International, Inc
Location: Key Biscayne
Posted on: March 4, 2026

Job Description:

Marriott International invites you to join our dynamic team as a Front Desk Agent at one of our thriving properties. With a legacy of innovation in hospitality and a global presence, we seek an individual who is passionate about creating memorable experiences for our guests. As the face of Marriott, you will play a crucial role in welcoming guests, handling their inquiries, and ensuring their stay is exceptional from check-in to departure. Welcome and register guests upon arrival, ensuring all details are accurate and payment processed efficiently. Provide information regarding the hotel’s facilities and services, and the local area. Resolve guest issues with professionalism and patience. Manage room reservations using computer systems and telecommunications equipment. Maintain clear and accurate records of guest room bookings. Communicate effectively with other team members to ensure high quality guest services. Check guests out at the end of their stay, processing any charges and obtaining feedback on their visit. Strong interpersonal and communication skills. Proficiency in using hotel management software. Ability to handle stress and stay organized under pressure. Basic accounting skills to handle financial transactions. Medical Insurance Certification in Hospitality Management preferred but not necessary.

Keywords: Marriott International, Inc, Hollywood , Front Desk Agent, Hospitality & Tourism , Key Biscayne, Florida


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