Now Hiring Retail PT Customer Experience Coordinator

Company: The TJX Companies Inc
Location: Hollywood
Posted on: May 11, 2022

Job Description:

nAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Ennach shift is a new opportunity to Discover Different.nnPosting Notes: Marshalls Store 0207 -- 3021 Sw 160th Ave -- Miramar -- FL -- 33027nnJob Summary:nnResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.nnLeads by example by engaging and interacting with all customers, and maintaining a clean and organized store.nnResponsibilities:nnRole models exceptional customer service nCreates a positive internal and external customer experience nPromotes a culture of honesty and integrity;nmaintains confidentiality nTakes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools nTrains and coaches Associates on personalizing the customer experience while promoting loyalty programs nAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates nAddresses customer concerns and issues promptly, ensuring a positive customer experience nEnsures Associates execute tasks and daily activities in accordance with store plan;nreprioritizes as needed nCommunicates accurately and effectively with management and Associates when setting and addressing priorities;nprovides periodic progress updates nProvides and accepts ongoing recognition and constructive feedback nPartners with Management on Associate training needs to increase effectiveness nEnsures adherence to all labor laws, policies, and procedures nPromotes credit and loyalty programs during customer interactions nSupports and participates in store shrink reduction goals and programs nPromotes safety awareness and supports maintenance of a risk-free environment nPerforms other duties as assigned nRequirements:nnAvailable to work flexible schedule to support business needs, including nights and weekends.nnnStrong understanding of merchandising techniques nCapable of handling multiple tasks at one time nStrong organizational skills with attention to detail nAbility to respond appropriately to changes in direction or unexpected situations nTeam player, working effectively with peers and supervisors to accomplish tasks nStrong communication skills nAbility to train others nOne year retail and 6 months of leadership experience.nnnWere reinventing retail and helping people discover that next find thats going to be their new signature look.nnYou can be a part of their journey to look amazing.nnnOur inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.nnIn fact, thats what its like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.nnnnDiscover Different also means we embrace each others differences and unique perspectives.nnWe consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.nnWe also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.nnnnPosting Notes: Marshalls Store 0207 -- 3021 Sw 160th Ave -- Miramar -- FL -- 33027n

Keywords: The TJX Companies Inc, Hollywood , Now Hiring Retail PT Customer Experience Coordinator, Hospitality & Tourism , Hollywood, Florida