NURSE PRACTITIONER
Company: ChenMed
Location: Hollywood
Posted on: September 4, 2024
Job Description:
We're unique. - You should be, too.We're changing lives every
day. - For both our patients and our team members. Are you
innovative and entrepreneurial minded? Is your work ethic and
ambition off the charts? - Do you inspire others with your kindness
and joy?We're different than most primary care providers. We're
rapidly expanding and we need great people to join our
team.ChenMed, a physician-led and mission-driven, primary care
organization, is currently one of the most successful full-risk
Medicare Advantage providers in the nation and has a vision to be
America's leading primary care provider, transforming care of the
neediest population. Our mission is to honor seniors with
affordable VIP care that delivers better health. In order to
achieve our vision and deliver our mission, we need the best
primary care providers that are seeking to fulfill purpose and
personal opportunity and join the ChenMed family.
The Primary Care Physician (PCP) in our organization
demonstrates:
--- Accountability for outcomes: The PCP demonstrates
accountability for outcomes, strong clinical care, and
cost-effectiveness for each patient in their panel of up to 450
patients. They understand that they can strongly influence the
patient's outcomes by building a trusting relationship and helping
them change behaviors.
--- Coaching for health: The PCP acts as a health coach, rather
than just a consultant for sickness, by helping patients set short
and long-term health goals, partners with the patient to work
toward the goals, and frequently follows up on those goals on the
path to improved health for their patients.
--- Simplifying for action: The PCP simplifies and prioritizes
appropriately so that behavior change is more actionable, both for
the patient in helping them achieve their goals, and when leading
their care teams towards their performance goals.
We are an outcomes-focused, value-based organization and for their
panel of patients, the following metrics are regularly measured to
help PCP's become successful and reach partnership status: patient
admissions/thousand, using between 18-21 appointment slots per day
(each new patient count for 2 slots, follow-up patients 1 slot),
CGCAHPS (patient experience), clinical gaps closures, and medical
cost measures. Each PCP will have goals for these metrics and will
be expected to work towards those targets with their center and
market leadership as well as their care teams. Culture is very
important in the medical centers and because PCP's are leaders in
our organization and centers, they are expected to help champion a
positive culture of love, accountability, and passion along with
center leadership.
The PCP will be required to demonstrate the ability to function
both independently and in collaboration with other health care
professionals. The PCP will work closely with the applicable
managers and medical directors to ensure compliance with guidelines
along with participating in risk and quality management programs,
clinical meetings and other meetings as required that promote
patient health and company goals.
The PCP will adhere to strict departmental goals/objectives,
standards of performance, regulatory compliance, quality patient
care compliance, and policies and procedures.ESSENTIAL JOB
DUTIES/RESPONSIBILITIES:
- The PCP independently provides care for patients with acute and
chronic illnesses encountered in the older adult patient.
- The PCP will take full accountability for patient care and
outcomes and will appropriately seek consultation from specialists
when needed, though will still stay involved in, and be responsible
for, the detailed care of the patient.
- It is expected that the PCP will engage with the hospitalist
whenever one of their patients is in the hospital (regardless of
whether the hospitalist works for ChenMed or not).
- The PCP is responsible for assessment, diagnosis, treatment,
management, education, health promotion and care coordination and
documentation for patients with acute and complex chronic health
needs.
- The PCP leads their care team consisting of care promoter
(medical assistant), care facilitator, and care coordinator for
patients able to come to the office.
- For patients that are unable to come to the office-in hospital,
SNF, LTC or homebound, PCP will engage with the transitional care
team and others including case managers, acute and
transitional-care physicians, and other resources that may be
available depending on the market.
- PCP will have an active role in the management of their center
and will help cover for other providers who may be out for various
reasons. It is also expected that each PCP will take an active role
as needed in recruiting patients for the center and additional
providers for the company.
- Performs other duties as assigned and modified at manager's
discretion.KNOWLEDGE, SKILLS & ABILITIES:Competencies for Success
- Availability and Accessibility for patients to build trust from
their patients. It is expected that PCP's will make themselves as
available to their patients as possible by being open and available
for walk-in visits and answering phone calls and messages in a
timely manner.
- Service Orientation - PCP's provide care that they would want
for a family member or for themselves to each patient at every
interaction.
- Evidence Based Medicine - The PCP remains updated on
evidence-based medicine, but also recognizes that factors outside
of traditional medicine, like lifestyle and nutrition, have a large
impact on patient health outcomes. The PCP stays up to date on
clinical, nutritional, and lifestyle-based interventions to improve
outcomes.
- Physician Leadership is integral to good healthcare, so the PCP
must be willing to continuously work to develop and improve
leadership skills for the benefit of one's patients, their team,
their center and the company.
- Quality - Our patients deserve the highest quality of care.
This requires a willingness to work with the care teams towards
achieving high quality outcomes and quality measures. At the same
time, PCPs will always be looking for ways to continuously and
systematically improve their practice of medicine and the
operations of their center.
- Influence - PCP's must competently and compassionately
influence their patients, their teams, and themselves to achieve
the best outcomes.
- Self-Care - A PCP can take the best care for their patients
when they are adequately caring for themselves. That means
physically, mentally, socially and spiritually. Physician wellness
is important for sustainability and promoting the health of
physicians, staff, and patients.
- Proficient in Microsoft Office Suite products including Word,
Excel, PowerPoint and Outlook, plus a variety of other
word-processing, spreadsheet, database, e-mail and presentation
software as used in the company
- Ability and willingness to travel locally as needed in their
market, if applicable, nationally for initial training (2 weeks)
and then occasionally regionally and nationally for recruiting or
training purposes.
- Fluency in English, verbal and written. There may be jobs in
some centers that require fluency in other languages, and this will
be made known at the time of application.
- This job requires use and exercise of independent
judgmentKNOWLEDGE, SKILLS AND ABILITIES:
- Consistently demonstrates the following behavioral
competencies:
- Customer focus - Builds strong customer relationships and
delivers customer-centric solutions.
- Demonstrates self-awareness - Uses a combination of feedback
and reflection to gain productive insight into personal strengths
and weaknesses.
- Ensures accountability - Holds self and others accountable to
meet commitments.
- Drives results - Consistently achieves results, even under
tough circumstances.
- Develops talent - Develops people to meet both their career
goals and the organization's goals.
- Drives engagement - Creates a climate where people are
motivated to do their best to help the organization achieve its
objectives.
- Interpersonal savvy - Relating openly and comfortably with
diverse groups of people.
- Technical knowledge and skills:
- Excellent clinical skills.
- Knowledge and experience in a managed care delivery
system.
- Knowledge of clinical outcomes and quality improvement
processes.
- Experience of population risk management or complex chronic
disease care management.
- History of being a natural teacher to fellow Physicians.
- Other skills and abilities:
- Good analytical skills.
- Ability to build relationships with external
organizations.
- Conflict management and resolution skills.
- Familiar with, if not proficient in Microsoft Office Suite
products, including Excel, Word, PowerPoint and Outlook.
- Computer skills: Comfortable with the electronic medical record
(EMR) and facile with keyboarding.
- Ability to travel locally, regionally and nationally up to 30%
of the time.
- SMD will have demonstrated mastery of:
- PCP Black Belt Training and PCP Essentials
- Medical Director Essentials and Center Operations
- Medical Economics and Center Financial Performance
- Driving Membership Growth
- Spoken and written fluency in English
- This job requires use and exercise of independent
judgmentEDUCATION AND EXPERIENCE CRITERIA:
- MD or DO in Internal Medicine, Family Medicine, Geriatrics or
similar specialty required
- A minimum of 3 years' clinical experience required; 5 years
preferred.
- Board eligibility is required.
- Board Certified in Internal Medicine, Family Medicine,
Geriatrics or similar is preferred, but hires may have other
sub-specialty training and board certification.
- Basic Life Support (BLS) certification from the American Heart
Association (AMA) or American Red Cross required w/in first 90 days
of employment -
- Current, active license to practice medicine in State of
employment.
- High performing physician with a proven track record of
clinical leadership experience.
- Must have completed all internal physician training and have
attained partnership.
- Experience with population risk management or complex chronic
disease care management.
- Experience working with interdisciplinary teams in quality
improvement and/or medical/healthcare leadership activities
preferred.
- Preferred to be an existing high performing PCP partner and/or
Associate Center Medical Director within the ChenMed core model,
with a proven ability to manage a panel of > 400 patients with
outstanding clinical, customer service and cost outcomes. Preferred
to have been with the organization > 2 years, be a recognized
leader amongst peers, and can lead teams in quality and performance
improvement initiatives.
- If specialty, has demonstrated leadership within his/her
specialty and delivered superior outcomes, with a proven ability to
deliver primary care in our model.We're ChenMed and we're
transforming healthcare for seniors and changing America's
healthcare for the better. - Family-owned and physician-led, our
unique approach allows us to improve the health and well-being of
the populations we serve. We're growing rapidly as we seek to
rescue more and more seniors from inadequate health care. - ChenMed
is changing lives for the people we serve and the people we hire. -
With great compensation, comprehensive benefits, career development
and advancement opportunities and so much more, our employees enjoy
great work-life balance and opportunities to grow. - Join our team
who make a difference in people's lives every single day.Current
Employee apply HERECurrent Contingent Worker please see job aid
HERE to apply
Keywords: ChenMed, Hollywood , NURSE PRACTITIONER, Healthcare , Hollywood, Florida
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