Medical Assistant / EMT - Peds ENT, FT-Days, Hollywood & Coral Springs: Peds Otolaryngology

Company: Memorial Healthcare System
Location: Hollywood
Posted on: January 11, 2022

Job Description:

ATTENTION: Incumbent will be working at both Hollywood and Coral Springs locations: 1131 N 35th Ave, 3rd Floor, Hollywood, FL 33021 and 5830 Coral Ridge Dr. Suite 140, Coral Springs, FL 33076. ; ;


Summary:
Performs routine clinical and administrative duties in support of assigned area or office. ;Detailed responsibilities:

• Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments. Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
• Reviews/Documents Social Determinants. Provides education/resources as needed.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting. Maintains examination areas.
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application and procedural tray/room set-up.
• Monitors and communicates changes in patient condition. Documents patient care provided. Provides discharge instructions and follows-up with patient as needed. Recognizes and seeks help in emergent situations.
• Manages and facilitates all in-basket messages and patient phone calls.
• Activates of My Chart Accounts where appropriate. Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
• Reviews patient charts to ensure imaging is available and all pertinent information to maximize appointment.
• Round with patients in practice to ensure Excellent Patient Experience is met.
• Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
• Follow-up on reported issues and assists with service recovery.
  
  Competencies and skills:
  Essential:
  
  • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
  • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
  • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
  • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
  • DEVELOPING RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
  • PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
  • KNOWLEDGE OF DISEASE PROCESS: Applies knowledge of practices and interventions for specific populations with specific conditions.
    ; ;Education:
    Essential:
    
    • Accredited Program
      ;Education specialization:
      Essential:
      
      • Medical Assistant
        
        Credentials:
        Essential:
        
        • BLS Certification
          
          
          Education equivalent experience:
          Essential:
          
          • Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.
            ;Other information:
            Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
            
            Required Work Experience: No prior work experience required.
            
            Can be graduate of an accredited Medical Assistant or EMT program or have six (6) months of patient care experience. ; ;Working conditions:
            Essential:
            
            • Bending and Stooping ; ; ; 60.00%
            • Keyboard Entry ; ; ; 60.00%
            • Kneeling ; ; ; 40.00%
            • Lifting/Carrying Patients 35 Pounds or Greater ; ; ; 20.00%
            • Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 40.00%
            • Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 40.00%
            • Reaching ; ; ; 40.00%
            • Repetitive Movement Hand/Arm ; ; ; 40.00%
            • Sitting ; ; ; 40.00%
            • Standing ; ; ; 60.00%
            • Walking ; ; ; 60.00%
            • Audible Speech ; ; ; 40.00%
            • Hearing Acuity ; ; ; 40.00%
            • Depth Perception ; ; ; 40.00%
            • Distinguish Color ; ; ; 40.00%
            • Bio hazardous Waste ; ; ; 60.00%
            • Biological Hazards - Respiratory ; ; ; 60.00%
            • Biological Hazards - Skin or Ingestion ; ; ; 60.00%
            • Blood and/or Bodily Fluids ; ; ; 60.00%
            • Communicable Diseases and/or Pathogens ; ; ; 60.00%
            • Computer Monitor ; ; ; 60.00%
              ; ; ;Organizational Profile:
              Joe DiMaggio Children's Hospital is a 226 bed free-standing children's hospital in Hollywood, Broward County, Florida located near Fort Lauderdale. The hospital is currently undergoing a 4-story vertical expansion to double the number of floors and to continue to meet its commitment to providing the highest quality and safest care for children in the region.JDCH is one of 6 hospitals that are part of Memorial Healthcare System, the 3rd largest public health system in the country. Memorial delivers nearly 14,000 babies per year in 3 hospitals and has 132 Neonatal Intensive Care Unit (NICU) - both level 2 and 3 (the state of Florida does not yet have a separate designation for level 4 care). JDCH has robust high-risk and congenital programs including a US News and World Report ranked pediatric Cardiology and Heart Surgery Program, one of only two active programs in the state that does heart transplants. Joe DiMaggio Children's Hospital's Orthopaedic and Sports Medicine program is also ranked by US News and World Report as number one in Florida and is one of the largest programs in the southeastern United States. JDCH also has robust Neurosciences, Hematology/Oncology and other specialized surgical programs (approximately 10,000 surgeries per year). They also have the area's largest pediatric and neonatal transport team, which also does mobile ECMO. JDCH serves over 375,000 children per year from around the state. Approximately 100,000 children are cared for in our 3 emergency rooms across the county per year. JDCH's services continue to grow with the opening of the new specialty center/ambulatory surgery center in Palm Beach County in 2018 and a new ambulatory pavilion in Miramar, near Miami-Dade County which will open in 2021.Joe DiMaggio Children's Hospital offers resources for academic pursuits, spanning from clinical research to basic science investigation via affiliations with nearby universities and through its Pediatric Institute for Discovery and Innovation (PIDI). Joe DiMaggio Children's Hospital has an established pediatric residency program and deep relationships with other hospital providers and universities.Joe DiMaggio Children's Hospital combines leading-edge clinical excellence with a child- and family-friendly environment that emphasizes the Power of Play. Joe DiMaggio Children's Hospital offers a comprehensive range of healthcare services - delivered with kindness, dedication and compassion.Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Healthcare System, Hollywood , Medical Assistant / EMT - Peds ENT, FT-Days, Hollywood & Coral Springs: Peds Otolaryngology, Healthcare , Hollywood, Florida