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Manager - Care Management/Population Health, Full Time, MHS Hollywood FL: CORP - Pop Health So

Company: Memorial Healthcare System
Location: Miramar
Posted on: March 19, 2023

Job Description:

The Population Health Manager will oversee clinically integrated care that supports whole person care, value-based care initiatives and reports to the Population Health Service Organization or Memorial Primary Care leadership.
Detailed responsibilities:

  • Consistent application of effective team leadership, mentoring and coaching. Managing team performance including coordination, supervision and development of clinical protocols and daily operations.
  • Identify process improvement opportunities that foster a shared effort from multidisciplinary teams across the organization in alignment with value-based initiatives.
  • Provides clinical expertise, clinical judgement, and case management interventions consistent with patient-family centered care in the ambulatory setting. Source and develop evidence-based training material, presentations, and share readmission review case studies to promote best practices and effectual clinical decision-making and mobilization of patient resources.
  • Establish and maintain a relationship with clinical effectiveness team members, hospitalists, discharge coordinators, community providers, and post-acute providers.
  • Orients, trains and supervises new care team members or when processes change including but not limited to review of clinical workflows, performance expectations, policies and procedures and training manuals. Routinely produces communication as needed to satisfy educational and training requirements for changes in policies and procedures.
  • Represent Memorial Healthcare System in leadership strategic meetings with internal and external shareholders. Acts a resource and liaison with community and post-acute providers. Works collaboratively to develop cross continuum clinical collaboration.
  • Conducts employee performance evaluations and provides leadership development, mentorship, and formal coaching. Assist in development of short-term and long-term department goals in alignment with whole person care, patient and family centered care, and value-based care strategic goals and objectives.
  • Ability to work cohesively in a collaborative leadership role with care team members, providers, and medical support staff to articulate complex concepts in managed care and coordinated care principles.

    Competencies and skills:
    • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
    • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
    • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
    • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
      • Bachelors
        Education specialization:
        • Nursing

          • Registered Nurse License

            Education equivalent experience:
            • Minimum: Bachelor of Science in Nursing
              Other information:
              Complexity of Work: This role requires critical thinking skills, effective communication, decisive judgment, and the ability to build and foster positive relationships. The incumbent must be able to lead others and take appropriate action when required.

              Required Work Experience: Minimum of three (3) years in care management, disease management or population health experience. Minimum of two (2) years supervisory or leadership experience in acute care or ambulatory setting.

              Minimum: Bachelor of Science in Nursing
              Working conditions:
              • Keyboard Entry 60.00%
              • Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
              • Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
              • Repetitive Movement Hand/Arm 60.00%
              • Sitting 60.00%
              • Standing 60.00%
              • Walking 60.00%
              • Audible Speech 60.00%
              • Hearing Acuity 60.00%
              • Depth Perception 60.00%
              • Distinguish Color 60.00%
              • Seeing - Far 60.00%
              • Seeing - Near 60.00%
              • Computer Monitor 60.00%
                Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Healthcare System, Hollywood , Manager - Care Management/Population Health, Full Time, MHS Hollywood FL: CORP - Pop Health So , Executive , Miramar, Florida

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