Manager - Care Management/Population Health, Full Time, MHS Hollywood FL: CORP - Pop Health So
Company: Memorial Healthcare System
Posted on: March 19, 2023
The Population Health Manager will oversee clinically integrated
care that supports whole person care, value-based care initiatives
and reports to the Population Health Service Organization or
Memorial Primary Care leadership.
- Consistent application of effective team leadership, mentoring
and coaching. Managing team performance including coordination,
supervision and development of clinical protocols and daily
- Identify process improvement opportunities that foster a shared
effort from multidisciplinary teams across the organization in
alignment with value-based initiatives.
- Provides clinical expertise, clinical judgement, and case
management interventions consistent with patient-family centered
care in the ambulatory setting. Source and develop evidence-based
training material, presentations, and share readmission review case
studies to promote best practices and effectual clinical
decision-making and mobilization of patient resources.
- Establish and maintain a relationship with clinical
effectiveness team members, hospitalists, discharge coordinators,
community providers, and post-acute providers.
- Orients, trains and supervises new care team members or when
processes change including but not limited to review of clinical
workflows, performance expectations, policies and procedures and
training manuals. Routinely produces communication as needed to
satisfy educational and training requirements for changes in
policies and procedures.
- Represent Memorial Healthcare System in leadership strategic
meetings with internal and external shareholders. Acts a resource
and liaison with community and post-acute providers. Works
collaboratively to develop cross continuum clinical
- Conducts employee performance evaluations and provides
leadership development, mentorship, and formal coaching. Assist in
development of short-term and long-term department goals in
alignment with whole person care, patient and family centered care,
and value-based care strategic goals and objectives.
- Ability to work cohesively in a collaborative leadership role
with care team members, providers, and medical support staff to
articulate complex concepts in managed care and coordinated care
Competencies and skills:
- STANDARDS OF BEHAVIOR: Acts in a manner that supports the
standards of communication, respect, privacy, and teamwork by
demonstrating a commitment to professional and ethical
- CUSTOMER SERVICE: Demonstrates commitment to service excellence
by promptly addressing internal/external customer issues/requests,
resolving concerns while maintaining a professional image and
behavior to build and enhance the patient/family/customer
- ACCOUNTABILITY: Accepts ownership of job roles and specific
assignments/goals; works independently, takes responsibility for
own actions; admits mistakes and judgment errors; and accepts
constructive feedback. Connects personal work results to the
accomplishment of team and organizational goals.
- RESPONDING TO CHANGE: Accepts change and adapts in a positive
and productive manner; handles unexpected situations and changes in
direction calmly and with confidence. Views new assignments and job
responsibilities as an opportunity for growth.
- Registered Nurse License
Education equivalent experience:
- Minimum: Bachelor of Science in Nursing
Complexity of Work: This role requires critical thinking skills,
effective communication, decisive judgment, and the ability to
build and foster positive relationships. The incumbent must be able
to lead others and take appropriate action when required.
Required Work Experience: Minimum of three (3) years in care
management, disease management or population health experience.
Minimum of two (2) years supervisory or leadership experience in
acute care or ambulatory setting.
Minimum: Bachelor of Science in Nursing
- Keyboard Entry 60.00%
- Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
- Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
- Repetitive Movement Hand/Arm 60.00%
- Sitting 60.00%
- Standing 60.00%
- Walking 60.00%
- Audible Speech 60.00%
- Hearing Acuity 60.00%
- Depth Perception 60.00%
- Distinguish Color 60.00%
- Seeing - Far 60.00%
- Seeing - Near 60.00%
- Computer Monitor 60.00%
Disclaimer: This job description is not intended, nor should it be
construed to be an exhaustive list of all responsibilities, skills,
efforts or working conditions associated with the job. It is
intended to indicate the general nature and level of work performed
by employees within this classification.
Keywords: Memorial Healthcare System, Hollywood , Manager - Care Management/Population Health, Full Time, MHS Hollywood FL: CORP - Pop Health So , Executive , Miramar, Florida
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