Case Manager

Company: Memorial Regional South Campus
Location: Hollywood
Posted on: May 16, 2022

Job Description:

Case Manager - RN-Clin. Effectiveness, FT-Dys, $7.5K Sign-On-Bonus, RSC: Clinical Resource Management - Hollywood, FL This position is located at MEMORIAL REGIONAL HOSPITAL SOUTH - (Hollywood, FL) - and must be flexible / available to be scheduled to work weekends / holidays on a rotating basis.
---- Summary:To support the physician and the interdisciplinary teams in facilitating patient care with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction with the goal of effective and timely utilization of inpatient services through the transition of care. -- Detailed responsibilities:--- Collaborates with the interdisciplinary team to regularly evaluate the patient--s current and ongoing needs. --- Participates in discharge planning including coordinating patient transfers to other facilities and coordination of community resources. Provides discharge education and resource referrals to patients. Responds to questions and concerns regarding transitions of care.--- Organizes and facilities care conferences with patients, families, representatives and other members of the care team. Participates in ethics committee meetings as needed. --- Collaborates closely with governmental agencies (such as DCF, APS, CMS and KePro) to ensure safe post-acute care and regulatory compliance.--- Works with patients/families to navigate through the healthcare system (post-acute choices, insurance plans, etc.) to coordinate services. Competencies and skills:Essential:--- STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct. --- CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.--- ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.--- RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.--- ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions. --- TEAM WORK: Contributes to fullest potential to achieve team goals. --- DISCHARGE PLANNING CLINICAL EFFECTIVENESS: Plans, implements and manages patient discharges and/or transfers. --- PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"--- CLINICAL POLICIES AND STANDARDS: Applies knowledge of clinical standards, policies, and procedures relevant to function and organization. -- -- Education:Essential:--- Accredited Program -- Credentials:Essential:--- BLS Certification--- Registered Nurse License--- BLS American Heart E-Card Education equivalent experience:Essential:--- Graduate of an accredited Registered/Professional Nursing Program or MSW degree -- Other information:Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Required Work Experience: None -- -- Working conditions:Essential:--- Keyboard Entry------ 80.00%--- Lifting/Carrying Patients 35 Pounds or Greater------ 40.00%--- Lifting or Carrying 0 - 25 lbs Non-Patient------ 60.00%--- Pushing or Pulling 0 - 25 lbs Non-Patient------ 60.00%--- Pushing or Pulling 26 - 75 lbs Non-Patient------ 60.00%--- Reaching------ 60.00%--- Repetitive Movement Hand/Arm------ 80.00%--- Sitting------ 80.00%--- Standing------ 80.00%--- Walking------ 80.00%--- Audible Speech------ 80.00%--- Hearing Acuity------ 80.00%--- Depth Perception------ 80.00%--- Distinguish Color------ 60.00%--- Seeing - Far------ 80.00%--- Seeing - Near------ 80.00%--- Bio hazardous Waste------ 60.00%--- Biological Hazards - Respiratory------ 60.00%--- Biological Hazards - Skin or Ingestion------ 60.00%--- Blood and/or Bodily Fluids------ 60.00%--- Communicable Diseases and/or Pathogens------ 60.00%--- Dust------ 60.00%--- Gas/Vapors/Fumes------ 60.00%--- Hazardous Chemicals------ 60.00%--- Hazardous Medication------ 40.00%--- Latex------ 60.00%--- Computer Monitor------ 80.00%--- Domestic Animals------ 60.00%--- Needles/Sharp Objects------ 60.00%--- Potential for Physical Assault------ 60.00%--- Wet or Slippery Surfaces------ 60.00% ---- -- Organizational Profile: Memorial Regional Hospital South is the home of Memorial Rehabilitation Institute and provides a wide range of healthcare services to the South Florida region. With 280 beds and 505 employees, Memorial Regional Hospital South offers compassionate care and services such as: --- Memorial Rehabilitation Institute, featuring an 89-bed inpatient program, a comprehensive outpatient program, and more, to get patients "Back to Their MAX" --- Emergency Department --- Hospice Unit --- Laboratory Services --- Molecular Laboratory --- Podiatry Residency Program --- Surgical Services --- Women's Imaging Center --- Physical Medicine and Rehabilitation Physician Offices --- Rehabilitation Psychology Department A leader in rehabilitation, Memorial Regional Hospital South has also been recognized by The Leapfrog Group, which has consistently awarded the facility with an "A" Rating for Patient Safety, and by Press Ganey's Guardian of Excellence Award for emergency room and outpatient Patient Satisfaction. Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Regional South Campus, Hollywood , Case Manager , Executive , Hollywood, Florida