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Account Manager

Location: Miramar
Posted on: January 15, 2022

Job Description:

The Account Manager is responsible for facilitating loans in the process from the initial decision to funding while upholding high standards of customer service and quality of work. Duties include obtaining documentation from Loan Originators, adhering to the company's Service Level Agreement (SLA) turn times, and having a working knowledge of the loan products and guidelines necessary to facilitate a smooth process and a timely closing.

--- Ensure prompt and efficient service to assigned Loan Officers
--- Manage assigned loan pipeline to ensure timely action, moving loans through the pipeline efficiently
--- Review appropriate conditions/documentation to guarantee that all underwriting requirements/conditions are satisfied prior to the clear-to close
--- Work under immediate supervision and report to Manager, Director or VP of the department
--- Manage pipeline to ensure adherence to company lending and service standards
--- Communicate with brokers to provide status of loans
--- Help Loan Officers with systems, training, act professionally and independently, escalating items when necessary
--- Request/verify accuracy of loan documentation to satisfy underwriting conditions
--- Remain current on company requirements and ensure compliance
--- Oversee disclosure requirements, hazard insurance, flood certs, verbal VOEs, closing protection

--- Strong verbal and written communication skills
--- Ability to provide outstanding customer service in fast-paced environment
--- Proficient working knowledge of computerized applications such as word processing, spreadsheet, database, presentation software, email, and specialized business applications software
--- Ability to effectively communicate, update, persuade, and/or facilitate discussions with all levels of
--- Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas, and government agencies as required
--- Ability to read and interpret complex reports and documents
--- Planning and organizational skills necessary to coordinate workload around multiple assignments
--- High school diploma or GED
--- Bachelors degree or equivalent work experience
--- 3-5 years of experience in mortgage loan processing, underwriting, and/or funding
--- 3-5 years of experience working in a production residential lending environment

About Company:
At Simple Home Loans, we have cultivated an environment where highly valued professionals are excited to collaborate and share their knowledge within the mortgage industry. Were a team of driven individuals with the same mindset when it comes to putting people at the center of everything we do. We actively work to attract and retain top talent by promoting a positive atmosphere and providing the necessary tools and resources to set you up for success.

Keywords: SIMPLE HOME LOANS INC, Hollywood , Account Manager, Executive , Miramar, Florida

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