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Director, IT Business Control & Risk Management

Company: Santander Holdings USA Inc
Location: Hollywood
Posted on: January 12, 2022

Job Description:

Description The Director, Business Control & Risk Management operates within the first line of defense and is directly accountable to lead Business Control & Risk Management team(s) in the oversight and governance of Technology execution against the Enterprise Risk Management Framework.The Director is accountable for the evaluation and improvement of the control environment within Technology. The Director supports and leads the risk evaluation of key IT processes and controls including the operating functions across the collective and individual processes. Continuously evaluates the industry, market and regulatory environment to anticipate changes and help ensure appropriate alignment and control model with potential scenarios that may change Technology's risk profile.The Director leads a team across US entities that works to continuously identify, assess and action process and control risks throughout Technology following established program methodologies. S/He will lead governance routines to report and escalate as necessary to executive management and corporate risk partners while driving a cultural awareness of risk management practices and interacts with all lines of internal risk management peers including other first line of defense teams, corporate risk functions and internal audit.Responsibilities:Drive Continuous Improvement Culture: Establish expectations, ownership and accountability for continuous process improvement prioritization among IT process and control owners. Utilize the unique exposure to all key Technology processes and controls to drive continuous process improvement within IT Teams. Provide guidance and feedback to process and control owners regarding process improvement opportunities, along with risk remediation results from process and control assessments performed by the team. Drive Risk Culture: Establishes expectations, ownership and accountability for risk management within the Technology. Provide risk expertise and control function feedback, as applicable, during performance review cycles and incentive plans of employees in the Technology. Ensure awareness in Technology of risk frameworks, policies and standards.Communication & Training: Act as central point of contact for receipt and distribution of risk related information between SLoD risk teams and Business Lines. Maintain two way communications with SLoD, building a true partnership to see continuous risk reduction and improvement across Technology functions. Facilitate training for Technology to provide awareness of risk frameworks, policies, programs, processes, etc.Adherence to Risk Frameworks, Policies, and Standards: Partner with SLoD to provide input/review of frameworks, policies and standards. Facilitate Business Line awareness of and adherence to risk frameworks, policies, and standards through internal control testing and issue validation. Report and escalate exceptions and facilitate Business Line corrective actionsContinuous Monitoring: Continuously monitors all sources of risk existing within the Technology Department and externally. Engage in research, peer networking, and experience to anticipate critical risk issues impacting the Technology Department. Issue Identification, Management, and Risk Assessment: Oversee and conduct RCSA responsibilities including Process Mapping, Risk & Control Matrices, Inherent Risk Assessments, Internal Control testing and Issue Management data/input. Engage and hold IT process owners accountable to identify and assess risks. Support Technology in risk identification (e.g. NPBA, change management, etc.). Ensure all issues (Self-Identified, IA, Credit Risk Review or Regulatory) pertaining to the Technology are resolved within established timelines. Validate issues to ensure remediation is sufficient to address root cause and prevent recurrence.Internal Control Testing: Implement and maintain internal control testing and control effectiveness monitoring in the Technology. Validate the adequacy of controls, escalate deficiencies as appropriate. Identify root causes of control deficiencies/weaknesses and take appropriate action to ensure Business Lines remediate and prevent recurrence.Exam Management: Liaison with Technology process and control owners for necessary exam related activities including regulatory, Internal Audit and Credit Risk Review. Review materials, responses and validate remediation work (e.g. artifacts, action plans, etc.).Additional responsibilities include:Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goalsMentor Project Managers on Lean Six Sigma and general project management skillsAct as a key driver for change within the Technology teams aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust and grow in a continuous improvement environmentConduct in-depth analyses (when required), including data collection, data analyses, and synthesis of data to generate key insights for IT processesEnsure disciplined, data-driven, well-documented approaches to improving end-to-end operational performance led by voice of the customerPromote a risk-aware culture; ensure efficient and effective risk and compliance management practices by adhering to required standards and processesProvides hands-on leadership to process and control ownersBuilds a strong team and develops them to their full potentialRecognize when there are obstacles preventing others from achieving their goals and readily intervenes and finds resourceful ways to remove themDevelop and maintain relationships with senior leadership both within and outside of TechnologyRequired Skills:Financial Services ExperienceInformation Security and Infrastructure Technical Knowledge Demonstrated knowledge of operating in a regulated entityAbility to understand complex technical systems and the business processes they support; synthesize the corresponding risks and controls and recommend adjustments.Ability to drive results and meet deadlines to reduce risksExcellent communication skills, including an ability to influence stakeholders across the organization, to speak effectively in small and large-group settings, and to write clearly in internal memos, presentations and e-mailsAbility to manage complexity, including in troubleshooting problems or in developing process or other solutionsStrong attention to detail in a fast-paced work environmentDemonstrated people leadership experience, either through direct leadership or coaching/mentoring roleStrong ability to lead, partner, and influence across all leadership levelsDemonstrated people leadership experience either through direct leadership or coaching/mentoring roleIT Audit experience is a plusEducation:Bachelor's Degree or equivalent work experience in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field.Master's Degree in Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field a plusLicenses/Certification:CISSP certification is plus - other certification CISA/CISMAt Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.Employees desiring consideration should complete an online application, utilizing the appropriate process as subscribed by the posting entity. Employees should provide all pertinent information to support their candidacy.To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements:Completion of at least one year of active service in SantanderCompletion of at least twelve months in current positionBe in "Good Standing"Please click here to see the full policy -

Keywords: Santander Holdings USA Inc, Hollywood , Director, IT Business Control & Risk Management, Executive , Hollywood, Florida

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