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Information Technology Manager

Company: Air Pros
Location: Hollywood
Posted on: February 15, 2021

Job Description:

The Information Technology Manager will manage and direct the company's information technology operations, ensuring the department provides efficient and effective technical support service.

Supervisory Responsibilities

  • Hires and trains all IT staff
  • Schedules, organizes and assigns projects to member of the IT team help desk as needed
  • Conducts performance evaluations that are timely and constructive
  • Handles discipline and termination of employees as needed and in accordance with company policy

    • Leads development and implementation processes for the organizations IT systems and the department
    • Develops and implements business continuity protocols to minimize disruption to business operations in the event of an emergency situation or data loss
    • Establishes efficiency standards providing recommendations for improvement of IT infrastructure and manages all aspects of hardware, software and storage for the organization
    • Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics as needed
    • Oversees security of systems, networks, and enterprise information
    • Facilitates IT security audits and/or investigations
    • Facilitates all physical camera systems in each region and provides appropriate access
    • Coordinates multisite IT systems via enterprise resource planning (ERP)
    • Performs porting of all numbers associated with new acquisitions so that they are preserved and ported to the correct campaign numbers within 90 days
    • Manage the organization's help desk operations
    • Manage department's finances including budgeting and forecasting
    • Manage all wireless applications including all phone systems, wireless cell phones, tablets etc. and management systems implemented on each device
    • Keep detailed inventories of all IT equipment within the organization

      Required Skills/Abilities
      • Minimum 5 years experience in a multi-regional or national organization
      • Excellent verbal and written communication skills
      • Proficient in latest technology for IT systems and management
      • Proficient in Google Office Suite or related software
      • Excellent organizational skills and attention to detail
      • Excellent analytical skills and interpersonal skills
      • Thorough understanding of IT and practical applications to support the company's goals
      • Ability to travel 35-40% of the time
        • Bachelor's degree in Computer Science preferred
          Must be able to pass pre-hire background check and drug screen

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Keywords: Air Pros, Hollywood , Information Technology Manager, Executive , Hollywood, Florida

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