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Quality RN Manager - Full Time- Days- MHM: Quality Management

Company: Memorial Healthcare System
Location: Miramar
Posted on: January 9, 2021

Job Description:

; ;Summary:Manages the department's activities and resources to ensure alignment with the mission, values, and objectives of the department and Memorial Healthcare System. Ensures that patient cares services are delivered in a manner that balances quality of care with efficiency, cost containment and compliance with regulatory requirements. ;Detailed responsibilities:

  • Assists with the development and implementation of Clinical Effectiveness goals, plans, and standards consistent with the clinical, administrative, regulatory, legal, and ethical requirements.
  • Monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives
  • Assist with the management and evaluation of department operations, including information technologies, service level determination and complaint management, to achieve performance and quality control objectives.
  • May collect and assess data to identify quality trends or actual sources of risk to patients and employees. Collaborates with multi-disciplinary teams and committees with respect to quality outcomes.
  • Assists with the preparation and evaluation of departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.Competencies and skills:Essential:
    • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
    • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
    • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
    • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
    • EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
    • LEADING BY COACHING: Knowledge of coaching approaches, tools, and techniques that improve individual performance and foster development.
    • MANAGING PEOPLE: Uses HR/Performance Management processes and systems to align individual performance to achieve organizational results.
    • LEADING CHANGE: Leads others in planning, implementing, and facilitating organizational change.
    • PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
    • HEALTHCARE REGULATORY ENVIRONMENT: Applies knowledge and understanding of legislation and regulatory bodies to healthcare practices. ; ;Education:Essential:
      • Accredited Program ;Credentials:Essential:
        • Registered Nurse LicenseEducation equivalent experience:Essential:
          • Graduate of an accredited Registered/Professional Nursing program or a Bachelor's degree in a related field. ;Other information:Complexity of Work: Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Required Work Experience: 2 years of experience in the healthcare environment as a Social Worker MSW, Quality Management or Case Manager RN. ; ; ; ; ;Organizational Profile:When the City of Miramar was founded back in 1955, fewer than 200 people lived there. Today, it's home to 200,000 residents who can call upon Memorial Hospital Miramar when they need outstanding compassionate care. With 178 beds, Memorial Hospital Miramar includes 162 acute-care beds, a 16-bed Level II NICU, and The Family Birthplace, which has welcomed nearly 30,000 babies into the world since the hospital opened in 2005.Services also include:
            • Cardiac Telemetry Unit
            • Imaging Services
            • Intensive Care
            • Women's Services
            • Adult and Pediatric Emergency Departments
            • Joe DiMaggio Children's Hospital Pediatric Therapy Services
            • [U18] Sports Medicine for athletes 18 and younger
            • Memorial Rehabilitation InstituteMemorial Hospital Miramar has been named by Truven Health Analytics and Modern Healthcare magazine as one of the nation's 100 Top Hospitals, and has won the Guardian of Excellence Award from HCAHPS Press Ganey every year since 2008.Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

Keywords: Memorial Healthcare System, Hollywood , Quality RN Manager - Full Time- Days- MHM: Quality Management, Executive , Miramar, Florida

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