HollywoodFLRecruiter Since 2001
the smart solution for Hollywood jobs

Associate Director, Customer Operations

Company: Chewy
Location: Hollywood
Posted on: November 18, 2020

Job Description:

Our Opportunity Chewy is seeking an Associate Director, Customer Operations in Hollywood, FL who can grow, lead, and inspire the team responsible for WOW moments for Chewy s pet parents and partners, including the team responsible for writing millions of birthday and holiday cards to our pet parents across the country. We are seeking an operational leader with a history of organizational leadership, team member engagement and process improvement, who can lead and inspire a large, 24x7 team. The right candidate will have experience leading both people, process improvement, and inventory management best practices. If you re the right person, you will have an infectious passion for Customer Experience, you live to develop others, you hit goals and give the credit to your team and you get that tingling feeling of joy when you ve watched someone grow professionally under your wing. And you should be able to provide examples. What You ll Do * Drive continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities * Develop and administer operational procedures for perfectly executing activities for incoming and outgoing customer packages, handling and disposition of products, and keeping the highest standards of inventory accuracy * Create a positive team dynamic that encourages all team members to provide feedback and drive change within the facility, adapt to the ever-changing business, and stay focused on the customer experience * Ensure consistent application of best practices across all facets of production from supply intake, inventory management, product production and outbound shipment. * Develop a team and lead through leaders to accomplish production targets, project timeless and proper partnerships within the Customer Service organization to drive growth through team building. What You ll Need * 5+ years management experience leading large teams in a fulfillment or warehouse environment * Experience with building or improving inventory management, order management, and warehouse management systems and processes with specific examples to share (Bonus: examples of different vendors you ve partnered with to enhance processes) Customer service obsession, with willingness to do whatever it takes to satisfy customer needs * Effective communicator and leader for employees, direct reports, cross-functional teams and executive leadership If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact . To access Chewy s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: Chewy Privacy Policy.

Keywords: Chewy, Hollywood , Associate Director, Customer Operations, Executive , Hollywood, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Vertical Marketing Manager
Description: At Modernizing Medicine, we look for passionate, innovative, creative Rock Stars Inc. Magazine Best Workplaces of 2020Inc. 5000 Fastest-Growing Private Companies in America - 2015 - 2019Marketing Campaign (more...)
Company: Modernizing Medicine, Inc.
Location: Boca Raton
Posted on: 11/27/2020

Talent Manager
Description: SquarePeg is working with a top global research company to help them find a Talent Partner. This is an exciting opportunity to join a rapidly growing tech-focused company as it scales. As a Talent Partner, (more...)
Company: SquarePeg Hires
Location: Hialeah
Posted on: 11/27/2020

RN Case Manager PRN
Description: Description SHIFT: PRNSCHEDULE: PRN/Per DiemOcalaHealth encompasses Ocala Regional Medical Center, a 256-bed facility located inthe heart of Ocala, and West Marion Community Hospital, a 174-bed hospitallocated (more...)
Company: Kendall Regional Medical Center
Location: Miami
Posted on: 11/27/2020


Marketing Automation Manager (Remote)
Description: SquarePeg is working with a top global research company to help them find a Marketing Automation Manager with Marketo experience. This is an exciting opportunity to join a rapidly growing tech-focused (more...)
Company: SquarePeg Hires
Location: Hialeah
Posted on: 11/27/2020

Recruitment and Sales Manager
Description: Ranked as the 1 ---Best Place to Work for Professional Services--- by Fortune Magazine and named a ---Best Staffing Firm to Work For--- eight years in a row by SIA, Roth Staffing Companies is one of the (more...)
Company: Internal Ultimate
Location: Deerfield Beach
Posted on: 11/27/2020

Management Leaders - Own Your Own Franchise
Description: Own A Franchise40 BUSINESS CATEGORIESPROVEN BUSINESS MODELSFIND OUT HOW BUSINESSOWNERS CAN EARN MOREHave you ever thought about owning your own business If so, now is the perfect time to look into franchise (more...)
Company: WilliamsonHeckt
Location: Hollywood
Posted on: 11/27/2020

Marketing Automation Manager (Remote)
Description: SquarePeg is working with a top global research company to help them find a Marketing Automation Manager with Marketo experience. This is an exciting opportunity to join a rapidly growing tech-focused (more...)
Company: SquarePeg Hires
Location: Port Saint Lucie
Posted on: 11/27/2020

88N Transportation Management Coordinator
Description: As a Transportation Management Coordinator, you will utilize your organizational skills to schedule and coordinate transportation for personnel and equipment, ensuring cargo and Soldiers make it to their (more...)
Company: Army National Guard
Location: West Palm Beach
Posted on: 11/27/2020

Talent Manager
Description: SquarePeg is working with a top global research company to help them find a Talent Partner. This is an exciting opportunity to join a rapidly growing tech-focused company as it scales. As a Talent Partner, (more...)
Company: SquarePeg Hires
Location: Miami
Posted on: 11/27/2020

Assistant Operations Manager
Description: Job Description br br br Join the TWO MEN AND A TRUCK-- team as an assistant operations manager and discover the opportunities for career fulfillment and advancement Our team lives out our core (more...)
Company: Two Men and a Truck
Location: Boca Raton
Posted on: 11/27/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Hollywood RSS job feeds