Cisco Voice Engineer
Company: Archsys Inc
Location: Hollywood
Posted on: February 20, 2021
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Job Description:
We are looking for a hardcore Cisco Voice Engineer with
extensive experience in Voice/Collaboration solutions specifically
with Cisco products. Network engineering experience is a plus, but
the requirement is voice/collaboration engineering. Candidates with
experience working and developing an UCCE environment is a PLUS
PLUS! We CANNOT sponsor any work authorizations at this time; we
apologize in advance We offer competitive pay/benefits, a
fast-paced environment, and learning/growth opportunities!
Technical Skills (i.e., language, database, applications, software,
hardware, certifications etc.)Education* BS, Engineering, Computer
Science, Information Systems, Telecommunications and / or
equivalent formal training or work experience. Experience/Skills*
Minimum 2 years experience engineer-level work with Cisco UCCE or
UCCX (Contact Center Enterprise or Contact Center Express).*
Minimum 3 years experience in with Cisco CUCM and Cisco Unity
Connections systems, to include design, implementation, support,
and QoS/CoS configurations.* Minimum 3 years (or equivalent
knowledge base) work experience in implementing and maintaining
voice network systems according to Customer/system requirements.*
Minimum 3 years experience working with ordering, implementing and
supporting dialtone and circuits including POTs, T1 and ISDN-PRI.*
Experience designing cost effective voice solutions that support
business needs. Non-Technical Skills * Participate in developing
time estimates for project schedules.* Document and communicate
assigned work and progress to immediate project team and
management.* Communicate problems or issues in a timely manner.*
Support the organization*s project management policy, practice and
methodology.* Must have strong skills with the basic PC software
utilized to perform their daily duties, i.e. Word, Excel, Visio,
etc** Experience in project management and vendor relations.* Must
have good written and verbal skills. Nice to Have Skills (Skills
that would be beneficial but are not required) Technical Skills
(i.e., language, database, applications, software, hardware, etc.)*
Knowledge of Avaya Definity, Aspect ACD, Envision Click 2
Coach/Centricity would be a plus.* Any Cisco certifications, i.e.
CCNA, CCDA, CCNP, etc. would be a plus. Non-Technical Skills:*
Outgoing and positive personality. Job Responsibilities &
Expectations of Candidate (i.e., on-call/pager, % maintenance vs.
development, etc.)* The engineer will be placed into the current
weekly on call rotation of 5 engineers and will be expected to
troubleshoot voice related issues as necessary.* There will be some
travel involved, around 10-15 times per year on average, but could
be more or less depending on projects.* Engineer will be
responsible for working projects as assigned by the Network
Engineering Manager.* Projects given will range from complex
(large-scale infrastructure) to simple (moves, adds and changes).*
Design, implement and provide third level support for the Corporate
voice network and infrastructure.* Design, implement and provide
third level support for dialtone and circuits. * Design, implement
and provide first level support for Envision quality monitoring
systems and full-time recorders.* Assist project teams/business
Customers in evaluating, developing, implementing and supporting
voice architecture components - provided by Dice
Keywords: Archsys Inc, Hollywood , Cisco Voice Engineer, Engineering , Hollywood, Florida
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