Sales Development Representative
Company: Rossen Law Firm
Location: Hollywood
Posted on: April 28, 2024
|
|
Job Description:
This isn't just another job ad-it's an invitation to embrace a
career challenge. Are you ready? If so, keep reading. Rossen Law
Firm seeks individuals who are passionate about making a
difference. We're a criminal defense law firm based in Fort
Lauderdale, Florida, dedicated to assisting good people in
challenging times and ensuring they can achieve their best
future.
We're looking for an enthusiastic and detail-oriented Senior Sales
Development Representative to streamline our client intake process,
conduct initial case evaluations, and ensure a seamless experience
for every client.
Joining our supportive and high-achieving team presents a unique
personal and professional growth opportunity. If you're ready to
make a difference in the legal community and thrive in a team of
experts, welcome aboard.
Responsibilities:
As a Senior Sales Development Representative, you'll be at the
forefront of representing our values and principles. Working
closely with our Chief Revenue Officer, you'll connect with
potential clients, understand their unique situations, and guide
them through the intake process with charm, precision, and
efficiency. Your role is pivotal in ensuring everyone interacting
with us feels heard, valued, and well-guided.
--- Client Interaction: Serve as potential clients' primary point
of contact, offering a welcoming and professional introduction to
our firm.
--- Inquiry Assessment: Assess the urgency and relevance of each
inquiry, ensuring prompt and appropriate responses.
--- Lead Fielding: Efficiently manage initial leads through various
channels, including phone, email, social media, chat, and calls,
ensuring prompt and courteous responses.
--- Case Evaluation: Conduct preliminary evaluations of potential
cases, guiding decision-making processes.
--- Enhancing Client Experience: Contribute to a positive client
experience from the first point of contact, embodying the firm's
commitment to service and excellence.
--- Information Gathering and Documentation: Collect comprehensive
case details from potential clients, meticulously documenting all
relevant information for legal strategy planning.
--- Scheduling Strategy Sessions: Coordinate appointments between
potential clients and attorneys, ensuring a seamless transition for
strategic consultation.
--- Database Maintenance: Oversee and update the client database,
ensuring accurate and organized records of all interactions and
consultations.
--- Prospective Client Follow-up: We diligently follow up with
prospective clients to address additional queries and encourage
engagement with our services.
--- Intake Process Optimization: Collaborate in the ongoing
evaluation and refinement of the intake process to enhance
efficiency and client satisfaction.
--- Attorney Referral Coordination: Assist in managing the attorney
referral process, ensuring a smooth and professional experience for
referring and receiving parties.
--- Marketing Collaboration: Work closely with the marketing team
to track lead sources, contributing insights for marketing strategy
adjustments.
--- Attorney Collaboration: Facilitate onboarding new clients by
working in tandem with the attorney, ensuring all necessary
information is accurately conveyed for case initiation.
--- Client Outreach and Nurturing: Engage in proactive outreach and
nurturing efforts, building long-term relationships with clients
and enhancing their trust in the firm.
--- Reporting: Regularly compile and present reports on intake
metrics, trends, and outcomes, providing valuable insights for
strategic planning and process improvements.
--- Legal Compliance: Ensure all intake activities comply with
legal standards and the firm's ethical guidelines.
Qualifications:
--- Proven experience in a sales-driven client-facing role.
--- Bilingual proficiency in English and Spanish is highly
desirable.
--- Exceptional communication and interpersonal skills, with a
talent for building rapport and trust.
--- Demonstrated ability to handle sensitive information with
integrity and confidentiality.
--- Excellent organizational skills, able to manage multiple tasks
and prioritize effectively.
--- Resilient, driven, and persistent, intensely wanting to
contribute to the firm's success.
--- Adept at problem-solving and decision-making.
--- Commitment to continuous improvement and professional
development. A forever learner.
--- Enjoy working collaboratively in a team-oriented
environment.
--- Ability to overcome objections and articulate the unique
benefits of choosing Rossen Law Firm as their criminal defense law
partner.
--- Readiness to provide immediate support and accessibility to
clients facing urgent, catastrophic issues.
About Company:
At Rossen Law Firm, we're more than just a team of experienced
criminal defense lawyers. We're a family that cares deeply about
people, not just cases. Our firm has built its reputation on trust,
integrity, and relentless dedication to those we serve. We believe
in ensuring justice and treating each client with the personal
attention and compassion they deserve.
We Take Care of Our People:
Completive pay based on your experience and backgroundHealth
coverageGenerous number of vacation days each year401k with
guaranteed employer contribution
About Rossen Law Firm
With offices in Fort Lauderdale, Boca Raton, and throughout South
Florida, Rossen Law Firm is a high-end criminal/DUI defense firm.
With a team of litigating attorneys, Rossen's 900+ 5-star reviews
tell the stories of a criminal defense law firm that truly puts its
clients first.
Rossen Law Firm is an equal-opportunity employer.
Keywords: Rossen Law Firm, Hollywood , Sales Development Representative, Sales , Hollywood, Florida
Click
here to apply!
|